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October 2023 by Leash
Stopped in a 6:50 - ashamed to admit I was THAT customer - but I needed a custom hat last minute & wasn’t able to get there until late. The worker Chad I believe his name was - was so gracious & took his time despite being close to closing & by the time the hat was done it was 15 mins past closing. He was so friendly & patient. Obvi not my plans to be that late again on someone, but he was great considering the circumstances & I know how it can be wanting to get right out! I love my hat! Thank you !
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November 2022 by Richard Susice
Found what I wanted. Picked up a nice Josh Allen Jersey.
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July 2022 by The Wanderer
Staff was very friendly and helpful.
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July 2022 by Dina Terry
Babygirl 18 the off the chain!??
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June 2022 by Robert Martin
Very nice store to come get your sporting attire. The manager was very helpful with everything. I would definitely recommend coming to this store to get your personalized sporting attire. I will definitely come back to the store again and again.
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January 2022 by William M.
Absolutely The WORST Lids Locker Room I've EVER been in ...TERRIBLE customer service and its like they get mad if they have to help you look for something!! I had a store employee tell me he would hold a hat back for me to pick up the next day ..But when I went in to the store the next day come to find out he Lied to Me and told me what I wanted to hear ..point being he Never did what he told me he would do for Me !!!! I will make the trip to Myrtle Beach to go to the Lids Locker Room there before I will EVER step foot in that Crapy Unfriendly Store Again !!!!!! Big Fat F- for the Overall Rating For this Store !!!
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October 2021 by Ced
They got your team!
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May 2021 by William Moerler
Absolutely The WORST Lids Locker Room I've EVER been in ...TERRIBLE customer service and its like they get mad if they have to help you look for something!! I had a store employee tell me he would hold a hat back for me to pick up the next day ..But when I went in to the store the next day come to find out he Lied to Me and told me what I wanted to hear ..point being he Never did what he told me he would do for Me !!!! I will make the trip to Myrtle Beach to go to the Lids Locker Room there before I will EVER step foot in that Crapy Unfriendly Store Again !!!!!! Big Fat F- for the Overall Rating For this Store !!!
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January 2021 by Samantha Nealey
Tonight was the second time I have been checked out by cashier Kayleen. I truly have no clue how she has a job. She is extremely rude, was sitting on the counter playing a game on her phone the whole time I was shopping, and also tried to use her own phone number for rewards on MY purchase. There is no number to call on the receipt but hopefully management will see this and give someone who actually needs a job her position.
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January 2021 by Breeon Murray
They don't have all sports team's that need's to be displayed
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December 2020 by Cinnamon San Diego
The female store manager at this location is the worst she was so rude and disrespectful with the nastiness attitude you ever seen! We order 10 MaskAnd they mess up 3 and they give USA hard time getting our money back . Don’t buy anything from them very very poor customer service. The other staff membersWas just as bad .I will never go back and spend my money. ...
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December 2020 by Google user
The female store manager at this location is the worst she was so rude and disrespectful with the nastiness attitude you ever seen! We order 10 Mask And they mess up 3 and they give USA hard time getting our money back . Don’t buy anything from them very very poor customer service. The other staff members Was just as bad .I will never go back and spend my money. ...
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June 2020 by Breeon Henry
They don't have all sports team's that need's to be displayed
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January 2020 by Brandon Wicklund
I play hockey in the Wilmington Area. Was told that Lids Locker Room can sew Numbers and Names onto Jerseys. I called and Trevor answered said "yes they do" I asked the cost and turn around time. He gave me options and said renewing my lids account would save me 20% off. I was like sweet. He quoted me 40min-1hr so I stayed in the mall. Came back thinking it was done an it wasn't. He said he would get it done. By this time its 1pm. I came back at 4pm it still wasn't done. I told him I have Hockey Practice at 430 and asked will it be done before you close at 9pm. He said "yes." Well its 830 Trevor isn't there, Jersey isn't done and James very nice mate tried to help so I respect that but for $60 customization with a turn around of 40minutes to Not done is not cool an It was my only day off so I wasted my day hoping to get this done. Need to say not to Happy right now.
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June 2019 by Thurman Plummer II
The sales person working there gave my friends and I a great deal on some hats
