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October 2023 by Marshall P
Last May 2022 I purchased an *************** ******************** water heater. The heater went out on Christmas Day 2022, last week (October 2023), and again today (October 2023). I've had 3 different plumbers come look at the system and one told me it's a 2017. That didn't seem accurate given I purchased it in May 2022. I then called *************** and sure enough it was a 2017 system. So I then call Longley and complain about them selling me a unit from ************************************ 2022. I requested a credit so I can just buy another unit, because after all this one has broken 3 times, no one can seem to figure out how to fix it, AND ITS 5 years older than I was under the impression when purchasing. Longley refuses to give me a store credit and sees absolutely nothing wrong with selling someone a 2017 water heater in 2022 without disclosing this information to the buyer. I'll also note the heater was not stored in a climate control facility as well. I will never be purchasing anything from them again and hope people think twice when purchasing items from this company.
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July 2022 by Patti A.
We are in the process of remodeling a house, and a Longley was one of our main go-to stores for our bathroom needs. Alton was such a huge help. He knows his stuff and really helped pair our wants with possibilities. He kept us updated on our orders and he kept tabs on the status of any back orders.
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June 2022 by Ronald Marchesano
A terrific bunch of employees who know their stuff. Klein and Milwaukee tools are available here.
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April 2022 by chris craft
Always a great experience. Staff is knowledable and friendly!
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August 2021 by Jim Barrett
Woundfu great help Josh
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May 2021 by Jon Harvey
Updating my review today in the interest of everyone one. rating stays the same but would go up if there was another star available. I've been in the construction and plumbing industry for over 40 years, around the country and the world, and am telling you from first hand experience, this Longley branch here in Wilmington is one of the best supply houses I've ever dealt with. You will find honor, integrity, and bountiful knowledge here. the economy is booming in the Wilmington area, and prices are soaring. Many are taking advantage of that. I trust the crew at Longley not only to provide the best prices, but the best information. This is the most professional organization in town ! These are folks you can trust!
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March 2021 by Carl
Willing to help and order the item I need
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February 2021 by Lisa Brandkamp
Really Impressed! I had a weird plumbing set up, and they found an easy fix in a few minutes, even better, they treated me like I was a thinking human being! I often run into a lot of mansplaining when I have mechanical questions in hardware stores. The folks here were both exceptionally helpful AND respectful which was a breath of fresh air! Thanks, I'll be back!
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February 2021 by Miranda Craft
Great place to work!
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January 2021 by John Murray
I need it a new faucet and went in the show room. Alton Was very helpful and knowledgeable
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November 2020 by Robo Cat
I had a pretty hard to solve sink issue, that looked unsolvable. An employee at Ace Hardware recommended Longley Supply Company. I went in not knowing what to expect. I was pleasantly suprised how knowledgeable and friendly the staff was. I spoke to an amazing parts guy who knows his stuff. He looked at my sad cracked pvc nut, and walked out of the room. He came back less than 30 seconds later with the correct U bend which had the right pvc nut thank you. There prices are unbeatable. I highly recommend Longley Supply Company for their professionalism, their very knowledgeable staff, and their unbeatable stock. Longley you guys came through.
