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April 2024 by Audra H.
Exceptional service & great selection.
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April 2024 by Nick Gude
I unfortunately had to rent a suit for a wedding I was in from Men’s Wearhouse. After paying the initial $300 for the rental, I went to pick it up and lo and behold they didn’t have it. After an hour waiting and then trying to tell me to pick it up in the state where the wedding was, they agreed to overnight it. Great. The suit fit fine. I flew back home and waited until the end of the work week to return it, my one free day being Friday. I was met with a $100 fine PLUS TAX and was told it was due back the Sunday after the wedding in a different state, whereas I didn’t even get back until after they close. Please, please avoid renting/buying from this place as there’s so many better options with FAR better service for FAR cheaper. Look at Karako suits and get it tailored to keep up for ~200. Thanks.
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March 2024 by Dr. G Rivas
Casey has been here for a long time and knows his fashion. My husband is a slim cut man and Casey hooks him up with the right coat and correct fit. Highly recommend!
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February 2024 by Jason Thornton
People nice and knowledgeable of items to pick from.
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January 2024 by Kelsi Arcos
We had superior service this evening while shopping for a shoe tree for my husband's leather boots. Everyone at the store was very friendly and very knowledgeable about which shoe tree would work best. Their prices are very reasonable, and my hubby said he'll be back to get some dressy sweaters next time. Thank you!!
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January 2024 by Chris Diggs
One of the best things about being a grown up is wearing well fitted clothes. Being measured before making a purchase is great and makes all the difference in buying clothes that you know will fit as they are supposed to.
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November 2023 by Nick Stockard
Got fitted for a tux out of town and was supposed to have it ready weeks later when I needed it. The arms were several inches too short on the jacket and it took forever to have this rectified. Not sure how this happens when you’ve been specifically fitted for the tux they’re supposed to have for you.
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October 2023 by Maddy Freitas
Jimmy was great! We had an appointment for the grooms tux, and to plan all of the groomsmens suits. Jimmy was really nice, and calm. He was very helpful for getting the perfect fit and matching colors with the whole wedding party. This was a much easier experience than I expected!
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October 2023 by robert gary
Where do I begin. It was a wedding the groom & groomsmen all had an issue with our tuxes/suits. The problems were the sizes of the suits/tux no communication when it needed to be picked up. Including myself I’m traveling state to state thinking everything was correct but my pants were 2-3 times big on me. Went to the location 09/22/2023 they told us by 11:30 the next day mind you the wedding is on 09/23/2023 at 4pm. They said they would call me to let me know when the express shipping came. I had to continue to contact the office stressing myself and the groomsman out. I will not say the coworker name but he told us we always have issues with rental suits and their sizes. When we asked why do you advertise rentals when it’s cheaper to buy a suit there was no response to it. I had a terrible experience please anyone that needs a suit please go somewhere else don’t waste your time & money on them. I’m not looking for a refund I just want to tell my story of the worst experience I had. But thank God the wedding went on as planned but men’s wearhouse will never get my money ever ever again
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October 2023 by Gabi Pavel
we had a 12pm appointment to find my husband a suit for our vow renewal, we knew exactly what we wanted and when i showed her she said so ahead and take a look i’ll be right back. it was 15 minutes before she got back to us. once my husband was trying on the suit i asked another employee if we could get a shirt to try on with the suit (because the lady helping us disappeared again) and after i asked she said “no i’m helping someone else” and no one was near her in the moment i had asked. i understand that it gets busy but when there are employees not doing anything and the line gets 10 people deep it’s ridiculous. i noticed a mother customer asked a young man that worked at the store if there was anyone working upfront and he said he didn’t know and just rolled his eyes and brushed her off. and he wasn’t doing anything, just standing there ignoring all the customers.we decided not to purchase from the wilmington men’s wearhouse and not return again.
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September 2023 by Scott
Walked in and there were five employees all talking to each other and joking around. Not a single one acknowledged us. A couple used the classic "avoid eye contact and maybe they will go away". Yes we did go away... for good.
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September 2023 by Drew Stevens
JT helped get me measured and fitted for a tux and wanted to say that he was super helpful, polite, and professional!
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September 2023 by christopher ryan
Came in 9-3-23 and was greeted and helped by a salesperson, I think his name was Dante. He made some recommendations on a fit for a dress shirt, and I was able to walk out with exactly what I needed. Thank you!
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August 2023 by Laura H
Had a 12 pm appointment we made the day prior. We were ignored for 20+ minutes. When it became our turn, a group of men came in and we were only acknowledged when the sales person informed us we were being skipped because “they’re getting married in 6 hours”. We walked out. Very unprofessional atmosphere.
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July 2023 by Randy
I went here to be fitted for a tuxedo and received outstanding service. The staff is very professional and competent. I decided to shop while I was there and found some really nice clothes. I highly recommend he this place for all your formal wear.
