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January 2024 by YourStepPops 43
Great people they look out for you and give you the best deals
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January 2024 by sch 86
Eric was very respectful kind and helpful and tried to help us out. He answered all of my questions. Thanks for all your help very nice person
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January 2024 by Casey Arrowood
Took my friend there that was so excited to get his new phone. I waited in the car so they could proceed with there business transactions. I came in periodically to check on my friend. The salesman told me very rudely to quit coming in because they had a door counter that told how many people came in and out and if he didn't make enough sales he would lose his job. I was not happy! Whatsoever but I didn't want to ruin my friends phone purchase. So i waited outside. Never heard anything like this. Rude disrespectful young man. He has no clue what costumer service is. I recommend never going to this establishment! Ever! If this young man is supposed represent metro by t mobile.
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October 2023 by Eveanne Lauver
I came into the establishment in Wilmington, problems with my phone. Amanda & Eric were very knowledgeable, showed professionalism & was very attentive my needs.Eric & Amanda need to be commended for the service they provide their customers.I was very pleased as a customer. In the future I will definitely praise them to others about my experience.Eveanne Lauver
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October 2023 by Kage Ryu
The staff is extremely helpful nice and courteous. They go above and beyond to help their customers. Amanda and Eric are extremely knowledgeable about their job, and tech. I appreciate them so much and thank them for their help.
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October 2023 by Christian Heath
Such wonderful customer service?
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October 2023 by Lisa Malcom
All good ? , experienced staff , fast friendly service.
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September 2023 by Lila Cruz
The two workers who helped me this morning were outstanding!!! Thank you guys so much! Awesome product knowledge and customer service. A++
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June 2023 by Dayne Delabastide
Julia was very helpful and went the extra mile to help me today.
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May 2023 by Samantha Christmas
Jeremy Williams assaulted my mother. I’ve been trying to get in to contact with the DM. Haven’t been able to. He also lied to her before he assaulted her and told her that her phone was broken and she had to buy a new one. She said she thought it was just the charger. He insisted that it was the phone. Called her a Karen because my mom did not want to pay $200+ for a new phone that wasn’t needed… but she did. After the transaction, he followed her outside and ended up assaulting her. A guy from the gym next door had to come out and make him leave her alone. Police report was filed.
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April 2023 by Victoria Smith
Wonderful service. The employees were great and very polite and helpful. Brandon was amazing. The manager was really nice too, great customer service, I had a positive experience. ?
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March 2023 by D W
Brandon was very helpful and knowledgeable. He was able to help even when Metro phone customer support was useles.
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January 2023 by Carly Ann
Yuri was absolutely AMAZING! She helped me last minute and got me a great deal and was really kind to me the whole time. She deserves a raise because of her positive attitude professionalism as well as how great she is at her job! She also seems like she's very good to her coworkers that she manages. There was a customer that got nasty with the other employee and she handled it perfectly she was firm and stuck up for the employees without sounding rude but it got the point across. I actually tried to get her to come work at my job bc is so obvious that she's an amazing worker! Can't say enough good things I was having a horrible day and I'm thankful I went to this store!
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December 2021 by Devon Packett
Ramon was SO knowledgeable and polite; he even coordinated with his manager, Stokes, to pick up the phone I wanted from their sister store so I could walk out that day with a new phone. Very happy, thank you fellas!
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September 2021 by Sherrie Kramer
Erin helped me. Very professional and warm. I UPGRADED my phone upon her advice. I'm glad you have her here she is an amazing employee. She even helped me with downloading my contacts and photos. I am so grateful for her
