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January 2024 by Karen
What a delightful store! The staff is so friendly and helpful and the prices are great. Much lower than you’d expect from a boutique but with exceptional quality products. Inventory changes frequently and there is always something special waiting to be discovered. This is my favorite local store!
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January 2024 by Cindy Jones
I have shopped in this store many times, but this past week made a purchase on line for a Christmas gift to be sent. Before shipping the item ordered they contacted me to let me know there was a crack in the item and would I want to continue with the order or get a refund? I was so grateful they took the time to inspect this before shipment. We would have been soembarrassed to have the item delivered in that condition. So we ordered another item to replace this. They included a gift note for us and waived the shipping fee due to the error. It was outstanding customer service that did not go unnoticed . Especially at such a busy time of the year. Thank you from a Customer for life.
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November 2023 by Website design
It’s a cute store but be warned for Christmas. Though they do not advertise it, they do not except any returns or exchanges/store credit. I’ve never heard of a store doing that, but they should at least let you know about their policy. Put a sign by the register, mention it at online checkout or something. You’ve really got to have good customer service these days to keep customers. Not letting people know their policy is kind of taking advantage. Really Disappointing.
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July 2023 by MaKayla Pendergrass
I am so upset. I love this store so much BUT I am very aggravated with the customer service. I purchased a skort on a Sunday. I went to put it on Monday morning for work and saw that one side had been cut. I'm not sure if it was cut when the item was un-packaged from the store to put it out for customers but one side is a straight line and the other side was horribly cut. I brought it in the next day and let the girls know. They all agreed that it was cut. I had cut the tags off but had the receipt from when I purchased on my phone. I showed that to the girls as well. She informed me that she could not do anything with it. I could not exchange it, return it, nothing because I no longer had the tags on it. THEN to top it off the girl told me, "we are a small business and we cannot accept an item without a tag because we don't know if you are the one that cut it." Excuse me? Why on earth would I cut a piece of fabric off of something I purchased? I will never buy anything from here again. It's so aggravating that an error on the store's end has now ended up in a piece of clothing that I cannot wear. I understand when a company has a policy in place BUT this was a mistake on the stores end or from the manufacturer where they get these clothes from. Below are two photos, one side is perfectly rounded and the other side looks like someone took a chunk out.In response to your response, when I got home there was the huge cut. Why on earth would I cut a huge piece of fabric off an article of clothing that I purchased. People like myself help support local small businesses. I'm not okay with being accused that I am cutting it and trying to return. This is a christian based store, I am a christian woman who would never treat someone like this. Store policy or not.... this was your store's mess up.
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July 2023 by MaKayla P.
I am so upset. I love this store so much BUT I am very aggravated with the customer service. I purchased a skort on a Sunday. I went to put it on Monday morning for work and saw that one side had been cut. I'm not sure if it was cut when the item was unpackaged from the store to put it out for customers but one side is a straight line and the other side was horribly cut. I brought it in the next day and let the girls know. They all agreed that it was cut. I had cut the tags off but had the receipt from when I purchased it on my phone. I showed that to the girls as well. She informed me that she could not do anything with it. I could not exchange it, return it, or anything because I no longer had the tags on it. THEN to top it off the girl told me, "We are a small business and we cannot accept an item without a tag because we don't know if you are the one that cut it." Excuse me? Why on earth would I cut a piece of fabric off of something I purchased? I will never buy anything from here again. It's so aggravating that an error on the store's end has now ended up in a piece of clothing that I cannot wear. I understand when a company has a policy in place BUT this was a mistake on the store's end or from the manufacturer where they get these clothes from.
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March 2023 by JamiSue Sharp
Very chic, cozy, and cottage style store. Lots of fun gifts or items you can add to your house.
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February 2023 by Jennifer Ball
I love this store and their mission! I’ve bought gifts and clothing here through the years and have always experienced GREAT customer service. I recently bought a dress that was on sale on-line. Unfortunately the dress didn’t fit so I tried to return it. Beware that if you buy anything on sale in this store you cannot return or even exchange it for a different item. I would have never ordered a clothing item online if I had known this. I understand that this is a small store and they have a right to make their own policies. However, it did leave a bad taste in my mouth and i probably won’t shop here again. I’m so disappointed.
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October 2022 by Danielle E.
I visited the Charleston store and bought a few ornaments to give as gifts. Unfortunately when I arrived home I noticed two smaller ones were not in the bag. I messaged the store on Instagram and they were so helpful, kind, and prompt to want to help out. I received a call less than a day later and they mailed me my ornaments that day. Honestly it was so unexpected and kind and really shows you how thoughtful management is. Also I'd like to say the King Street store was so adorable, clean and the ladies working the store were very sweet. Thank you for showing human kindness and taking customer service to a whole new level!
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October 2022 by Makenzie Barnes
These folks have been so helpful to me with my search for this specific bed frame! I even called ahead and they pulled a unit aside for me. Thank you for all the help.
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October 2022 by lida ungaro
Super cute boutique. Successfully found adorable shorts and a cool blazer during my first visit!
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August 2022 by Christian Wolfe
Super neat place with lots of unique items! Love coming here - I always look forward to seeing their new merchandise! ?
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August 2022 by emily leon
Stopped by on a whim and fell in love. The store is clean, airy and smells great. The layout and displays makes it easy to wander through the area without feeling overwhelmed or trapped. Audrey helped me with a fitting room and even went to the trouble of opening a new box to find a size for me. The quality of the items in the store are excellent. Ended up buying the cutest puff sleeve dress and I cannot wait to show it off! 10/10 recommend stopping by when in the area!
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August 2022 by Erika Henderson
Wonderful Experience as Always! Cutest place! Just bought some items as a house warming gift and Hayley and Caroline were super helpful and made me a beautiful basket!
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August 2022 by Jacquelyn Fowler
My sisters cottage always has the cutest dresses, baby gear and home decor. I never leave empty handed! The service is always so pleasant!
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July 2022 by Sarah G.
A friend brought me here while I was in town visiting. The store is super cute. I really loved some of the clothing and home items.Prices are pretty high here but the quality seems good.Staff here are wonderful! Very friendly and helpful.
