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February 2024 by Maura Lorenz
Love the aquarium department staff. They go above and beyond to help you. They are very knowledgable about the fish they sell.
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February 2024 by Sami Abualsoud
The adoption crew was amazing ?
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February 2024 by Michele Brown
Be careful if you go in there and want to hold a hamster and kiss them because they’re so cute. They clean their cages once a week and this is the condition they have to live in. Unfortunately it won’t allow me to upload the pictures that I took which were excrement everywhere and the house and wheel piled up on top of each other.
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February 2024 by Cynthia Lee
We had to exchange the food my fiancé bought for our puppy- he got chicken and she does not tolerate it. I had called ahead to make sure yall the the brand/protein we needed, and the clerk had it brought up to the register. When we arrived, we were helped immediately at the front counter with expedient and friendly service. Thank you!
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February 2024 by Ray B.
Great selection of dog supplies .The prices are a bit high, but they have the things that I need for my companion canine .I asked about a veterans discount;; but they told me that they don't offer one .I think that SUCKS !!!
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January 2024 by Richard Merritt
This place is awesome and Jenna was super helpful in helping me find a home for my daughters pet rats. All the employees here seem to be super nice and really into animals. I would highly recommend if looking for pet supplies or if you are looking to purchase or adopt a pet.
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January 2024 by Wendy Chilcote
Adopted our last two cats here!
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January 2024 by Andy Kosch
Great variety. Staff is very friendly and helpful.
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January 2024 by John Nunes
I'd offer a 10, if prices could match PerSmart. A pet carrier (necessary to ALL pet owners), was lots more expensive at your store. THAT SAID: The staff there is PHENOMENAL❣️❣️❣️ Especially, Brandon!!! I never recall names... ha... He was just an angel in helping me. AND, he was dead right, in his info (per my Vets recommendations regarding the wheatgrass)!!! I have loved this store for many yrs, and we had to move during Covid (losing it all), but JUST RETURNED LAST WEEK!!!!!!!! Hope the store continues on helping and offering great products! THANK YOU!!!
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January 2024 by Magdalena Schilling
Best grooming service! MaKayla has been so wonderful with my dog! Not only she does a fantastic job, but she is so loving to my pup! He used to be so unhappy after his Petsmart grooming that it would take him a couple of days to get back to normal and now he is just happy right away! What a difference! I know he is very much cared for. Thank you MaKayla for doing such an amazing job ❤️
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January 2024 by Adam J.
This review is strictly for the groomer. I had made an appointment and was quoted a price of $39 to groom my 5 pound dog. I had no special requests and there was nothing needed more than a simple wash and cut. I picked my dog up, paid the bill and when I got to my car looked over my receipt and noticed I was charged $65 for the grooming. The groomer had added addition services that were never discuss. I also tipped $20 before I realized I was taken advantage of. I won't be going back there for grooming again.
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January 2024 by Kimberley Sullivan
On Friday I took my sweet Golden Doodle to be groomed. She was happy and healthy but had a few mats behind her ears. I gave permission to cut her close if necessary. I picked her up and she was completely shaved. Groomer said that she will shake her ears/head for a couple of days because of the blood vessels that have “resurfaced” from removing the mats. This was on Friday.I called Petco on Sunday night. I spoke with the manager and let him know that I would be taking Charley to the vet on Monday. She was bleeding still from her ears, she has razor burn under most of her stomach and legs. She is constantly flapping her ears. I’m assuming and guessing not only was she shaved way to close but that the grooming tools were dirty and unsanitary. He understood and to talk to him after the vet appointment.My poor pups ears are infected and the razor burn is sever. I’ll try to post pictures. This should have never happened. The groom and tip was $150. The vet bill $199. However, to see my 1 year old sweet girl in so much pain I had to let others know to do your homework.
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January 2024 by Danielle Dillman
Awful experience. I drove 30 minutes to drop my dog at his appointment and waited around for 3 hours when I get a call saying they can’t wash my dog and I took him home with no services done. Didn’t give me a discount for future appointments or anything. Very unprofessional and I will not be going back to Tammy at Petco. She said they were really busy that day so I’m guessing that’s why they didn’t wash my dog but gave the excuse that he was afraid of the blow dryer. Dont they blow dry after the appointment when the dog is already washed? The whole experience was just awful, from the customer service to not offering any solution for us. Will not be going back.
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January 2024 by Grace Gagliardi
We adopted a kitten at the pet fair.
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January 2024 by Kimberley S.
On Friday I took my sweet Golden Doodle to be groomed. She was happy and healthy but had a few mats behind her ears. I gave permission to cut her close if necessary. I picked her up and she was completely shaved. Groomer said that she will shake her ears/head for a couple of days because of the blood vessels that have "resurfaced" from removing the mats. This was on Friday. I called Petco on Sunday night. I spoke with the manager and let him know that I would be taking Charley to the vet on Monday. She was bleeding still from her ears, she has razor burn under most of her stomach and legs. She is constantly flapping her ears. I'm assuming and guessing not only was she shaved way to close but that the grooming tools were dirty and unsanitary. He understood and to talk to him after the vet appointment. My poor pups ears are infected and the razor burn is sever. I'll try to post pictures. This should have never happened. The groom and tip was $150. The vet bill $199. However, to see my 1 year old sweet girl in so much pain I had to let others know to do your homework.
