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February 2024 by Marina Ann
Nice store - and friendly people.
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February 2024 by Jeannine Theakos
Nice people
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January 2024 by Susie Ranno
Took our rescue here for a bath and nail trim. They were amazing with him!
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November 2023 by Kll R
Don't bring your dogs for grooming. Customer service is terrible and they are rude. Whether it's calling for an appointment or even when you bring your pet in.0/5 stars if I could. Definitely won't be back.
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October 2023 by Tandy Chevalier
They did a great job grooming Obie who is still learning to have manners. Thank you so much for you patience and getting our sweet boy clean and fresh! The grooming service is reasonable and we had a great experience!
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October 2023 by Randy Vera
Wonderful staff.Very knowledgeable.Had just what I needed.
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September 2023 by Judith Zwick
The PetSmart at Monkey Junction along College Road in Wilmington, NC. (Location on the end of the strip mall. The girl that works that was extremely patient and helpful in pointing out a few different options for me. She even helped me get the largest bag into the shopping cart as I have a bad spine. I would recommend trying PetSmart to anyone needing a pet store with MANY options and great service. We have a 10 year old dog and an 8 year old dog. The older one is an Australian Muligen Labradoodle and the other is a hound mix. The older one sometimes has yeast infections in his ears and loose bowels. I was feeding him Blue Buffalo Chicken and brown Rice forever and all was good or I was missing that he was having allergic reactions to the chicken maybe. I gradually switched switched over to Nature's Recipe which is grain free with salmon, sweet potato and pumpkin (no added corn wheat or soy, no by-products, no artificial colors, preservatives or flavors). This was the best decision we made. Both dogs love this food and the issues have resolved.
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July 2023 by Johannes Haasbroek
Friendly staff. Decent variety of pet products. Shop can do with revamp.
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June 2023 by Darcy Midtvedt
I've previously had some serious trouble with petsmart and some things they did wrong with an injury to my pet while she was being groomed. Because of that I can't just say the organization overall is run well, they had opportunities to improve the follow up but it got lost in customer service deficiencies. This particular location is a smaller version of the bigger stores but nice enough if you just need supplies, food etc.
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June 2023 by Scott Lawrence
The women who work here are always friendly and helpful. We just got a new puppy and I was purchasing puppy supplies. One of the ladies directed me to a puppy coupon book that ended up saving me $40.
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June 2023 by gardner huie
Cashier was nice BUT, Too Many questions, phone number? (no), do you want one? (no), do you want a receipt? (no) She was asking questions before I could even answer the question. Slow Down !!
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May 2023 by M C
Amazing experience for my Doberman Slater! He loves it there! And they say they LOVE HIM!
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April 2023 by Sabrina Sorg
The manager Rex was very helpful and friendly. Greeted me upon entering the store and his customer service skills are awesome! He helped me with all my puppy questions. Will be coming to this store just for the friendly staff there.
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April 2023 by G- S
Was in the other day and a nice young man, I think the manager, helped me out a lot. He was super friendly and talkative. Love the hospitality I get every time I come, but this young man went above and beyond. I’m from New York so it’s a nice change to have a little friendly conversation while getting the help I need. Will be coming back to this store specifically.
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March 2023 by Dawn K.
It's not a good place if your dog needs a close cut. No attention to detail. Check your dog before leaving and make sure they did everything you paid for.
