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December 2023 by Google user
Love T-Mobile they have great customer service and Brad helped me buy my phone and meticulously put on the screen protector for me. Wonderful experience all around.
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August 2023 by Something K
You shouldn’t change what works….. wasted my time and now I don’t care for this location at all! Came here specifically for the associates that “used” to work here. You should just shut down your location
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August 2023 by Andrea OnEmail
Excellent service from Brad who was swift and extremely knowledgeable on handing my many technical and account questions along with a phone return. I arrived just as they were closing and nonetheless he took the time to help me with a time sensitive matter. Superb customer service. Ask for him!
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August 2023 by william mowery
The gentleman that helped me was very knowledgeable and friendly I will go back to this store from now on I would give him 10 stars if I could
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August 2023 by Kellie McLendon
Extremely helpful and nice . And didn't have to wait long at all. Highly recommend
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June 2023 by Ahmed Hani
Good service but sometimes you have network problems. Also prices are different from the other branches.
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May 2023 by jeanine cross
Alaina was great! So efficient and pleasant to work with!
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May 2023 by Tammy Tierney
Marisa was incredibly helpful today! She reviewed my ten-year-old Sprint account and made necessary updates as we change over to the T-Mobile account. She explained thoroughly the Android watch! I'm getting one today! thank you Marissa for all of your professionalism and help!
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April 2023 by Ken Beaver
Lost my phone and was back in business in one day thanks to insurance and Rebecca. She made a stressful situation easy for this old man.
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April 2023 by John Murray
They helped me fix a few glitches with my phone. Very helpful
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April 2023 by Phil DiPIetro
Staff is pleasant and very knowledgeable. My TM phone is 2 + years in use.Provided advice needed.
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April 2023 by TJ
Very helpful and friendly staff. I had no idea what I needed and they were very patient. Lol.
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November 2022 by Dawn Lash (Dawnie)
T-mobile seems to feel they have a monopoly on customers, so their customer service has not been pleasing to me. I am disappointed I moved to T-mobile, to be honest. I sat there for 15 minutes, and one rep was visiting with a customer, while I needed to be served and off to attend a meeting. The telephone prompts are disgusting, which says you can talk to a human being, which is a long, long wait to ever happen. I hope T-mobile gets their act together.
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November 2022 by J Chase
First off, it's a smaller store, so don't expect them to have the stock of a larger location. Staff is knowledgeable, attentive, and accommodating, so you'll be taken care of. Just prepare for a decent wait around peak times.
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November 2022 by dhippstarr
Take it or leave it, one kid is awesome and the rest are just waiting for closing time
