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November 2023 by Heather Patterson
They were decent the first couple times I went. But I went last week for a regularmanicure and pedicure, and the service I received was terrible. After about 30 minutes of waiting, they put me in a chair and started the water. Way too hot so they turned the cold on. Then it was too cold. I told them it was cold and they made me wait til the woman got to me. She never did adjust the temperature. Arrived at 5pm - two hours before closing. But by the time they got to me it was closer to 6pm. I received a rushed and sloppy pedicure, and an even more rushed and sloppy manicure. When I made a friendly comment about how my nails were filed crooked, the woman got annoyed and barely did anything to fix them. I took the file and fixed them myself which she didn’t like. I doubt I’ll go back there, but if I do, that woman will not be doing my nails.
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October 2023 by cindy redfield
Brandon is without a doubt the best nail technician in the entire area!!!
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May 2023 by Kathy Wanamaker
Stopped in and they told me 15 minutes to wait so ran an errand and returned in 15 minutes. Then they said that is was a 30 minute wait. So left and came back in 30 minutes and they didn't acknowledge me and finally I asked how much longer and the very rude staff member told me to just sit down so I sat down and called another salon who took me in ASAP and did a fabulous job. Just rude will not return ever again.Service: Gel manicures
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May 2023 by Lorane Rodriguez
I was visiting from NJ for a meeting. I walked in and everyone was very friendly and they took me on the spot without an appointment, which I very much appreciated. Unfortunately this is by far the worst manicure I have ever received. The nail polish was bumpy and uneven and the edges of my nails were left un painted or unevenly painted. I wanted to go back when I finished my work meeting to have them redo it or atleast remove it but couldn’t due to time constraints and had to spend the week with the horrible results shown in my pictures. I would never go back or recommend this place to anyone.Service: Gel manicures
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March 2023 by Kathleen Childs
Got a terrible fungal infection in my toe nails after having a pedicure here. Also rude staff especially the man at the front counterService: Pedicure
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January 2023 by Evelyn Luciano
My second time going yo Star Nails and I will definately make this my place to continue coming to. My nails have never looked better and seem to be getting stronger too. I have very weak nails and anything just wasnt working right for me. This place was recommended so I decided to give it a try and I am so glad I did. They are very friendly and dont mind conversating with you to pass the time. They also listen very well and understand you. I love that they do free on designs too, show them something on line you like they will give it a shot and if you are not happy they will make you happy. Thank you Star Nails for making me very happy!!!!
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November 2022 by Constance Congleton
Stars has relaxing massage chairs and the service is professional and efficient.
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October 2022 by Lisa Hinson
Told us it would be a 30 min wait, was easily an hour just to get seated for a pedicure. Charged us extra to remove polish, very expensive for mani pedi service. Tech cut my toe and my fingers with her own finger nail. While checking my cuts at home I realize my cuticles are flooded with gel polish and it looks like I painted my own nails at home. Will not return.Services: Pedicure
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August 2022 by Olivia Fey
All of my acrylics fell off after 5 days, I woke up the next morning after getting them done and one had fallen off in my sleep. This has never happened to be before at other salons until now
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August 2022 by Lindsey C.
I never write reviews on Yelp but felt the need to do this today. Please do not come to this nail salon. I received a service today that I was unhappy with, and upon returning to the store less than an hour later to ask them to remove the nails, I was yelled at by the manager of the store and told that it was my fault that the nails did not turn out the way I had wanted them to. He called me ungrateful and said I was wasting his time. The fact that the nails were not done correctly is not the issue here; it is the way that the owner of this store thinks it's okay to treat people. The fact that this man felt it was okay to yell at me in the store is wrong, for any reason. Unprofessional, disrespectful, and rude.
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August 2022 by Kat C.
My daughter just had the most awful experience at the salon. She paid for a service that she was unhappy with. The woman doing her nails was unable to understand any of her questions. We left and came back and she went to let them know and the gentleman who was sitting at the front of the counter did nothing but yell and humiliated her called her ungrateful. Since when paying for a service is ungrateful and adjective that should not be used. Whether or not she liked her nails is not the issue for us. The issue is not treating people the way that this business has treated my daughter. It's time we had a little bit more compassion for each other and listen to what people are saying. She did not raise her voice she did not get foul she just tried to explain the situation. So unnecessary to upset someone so much.
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July 2022 by Lynda Williams
Very nice place and the people are very friendly. We love our nails.
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May 2022 by Donna G.
My favorite nail salon with a talented, friendly staff. Very clean and fast services.
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December 2021 by Keisha Grissett
This is the last straw, have given this business several opportunities to fix their mistakes. 1st time guy did my nails very poor quality so I started making a appointment with Vicky herself to do my nails. Then I started getting my eyelashes done by Vicky who was very good she has always did them. 1 day made a appointment Vicky answered the phone gave me appointment with her to do my lashes when I arrived Someone else was doing my lashes I gave Them the benefit of doubt cause they were busy . Lashes were not like I wanted Them . I have even referred several people to Vicky . This last time I walked In told her I need my lashes done there was someone ahead of me they went then I went In the room the lady walked out and checked the lady out . Someone else walked in the salon they sat her down to do her nails so I let A few minutes go by I stood up and asked who was doing my lashes . She then said can you wait 30mins absolutely not I called you told me you were available and when I walked In you didn’t tell me there was a wait . I’d much rather pay someone $150 to do my lashes than to deal with this salon . I will Not be returning or referring anyone to this businessServices: Eyelash extensions
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December 2021 by Julie Joyce
We go here every time we are in town. My girls (6 and 7) love the chairs and are treated so sweetly. They always do a great job on the adults, too—very pleased with the service, options, cleanliness, etc.
