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February 2024 by s v
Overpriced and unfriendly store. I definitely will choose a different location or choose a different way to mail returns in the future.
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February 2024 by Rebecca Triplett
This is the closest ups store to me but I avoid going there because the people working at the counter are so rude. I come in to mostly do returns and they always act like I’m putting them out. Not making eye contact while saying rude things.The one up further on college by tjmax is great!!
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January 2024 by Jeremy Smith
Clean. Friendly. Easy transaction
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January 2024 by Tracy Ion
I would give 0 stars if I could! So first of all we went in at 4:40 pm to mail three packages, the kid who checked us out was in a hurry to go home. He never offered us insurance on any of the boxes. Of the three, two did make it to their destination but the third one, the only one with cash in it, never made it out of the store….we waited the two weeks they asked us to but said they were going to open a claim for us in the meantime. They treated me like I was an idiot. I was told by the owner that if I wanted him to do anything about the claim I needed to shut up and listen to him….in the end someone stole $250.00 in cash and all of the Christmas gifts I bought for five of my grandchildren and I got refunded $100.00. I will NEVER go to this UPS STORE AGAIN!
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January 2024 by Tobi Dala
20 bucks for a box and additional bubble wrap, I asked to just buy a box myself and package it myself and they say sure .. “but you are buying a roll or tape” and they smile… the dude smiles as a walk out the door like he enjoys not shipping it.. second time that dude seems inconvenienced by his job and enjoys when you opt to go somewhere else.
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January 2024 by TNT
RUDE, NASTY ATTITUDE.TERRIBLE SERVICE
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December 2023 by Kristie Kane
The people who work at this location are extremely rude! If you have a lot of Amazon returns and don't use the kiosk the people who work here get mad, and if you do use the kiosk the customers get mad because it takes a while at the kiosk. I always dread coming to this place!
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December 2023 by J. Lammers
Every single time I come to this store, I get treated so rudely. It's the young male behind the counter. I don't know why it has to be so difficult. It's just an Amazon return guy, relax. It's supposed to be easy, but this guy has such a bad attitude that you would think he has to deliver the package back to Amazon himself. Sorry to have bothered you with my business.
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December 2023 by Shannon Riggs Stuckey
The attendant charged me for computer use which I never touched instead of one photocopy page and a Jr Achievement donation without my permission. Then, he told me he didn't know how to take it off my bill.
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December 2023 by Russell Johnson
Easy in and out. Can self-check packages if they are already labeled. They are very expensive to pack an item for you (they wanted $55 to box and package a 3 foot× 1 foot × 8 inch item. I went home and securely packaged it in about 15 minutes - $55!), and their supplies are limited and expensive as well. Yet the service is great. Nice people bound by UPS's prices. As a shipping service they are very good.
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December 2023 by A !
If you bring a package in a box that apparently is not required, the desk person will not allow you to leave the box. Instead, they will tell you to go around the back of the building to the dumpster. They claim they have no trashcans or spots for the box, but meanwhile there is a stack of boxes beside the wall.
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October 2023 by Phyllis
I love this store! They are always helpful whether I have regular mail, need a box, etc. I won't go anywhere else. The manager, Viraj Parikh works very hard along side his employees.
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October 2023 by Linda WHITEMAN
Everyone working in that location is exceptionally professional and courteous. They are all trained in every aspect of services they offer, and are always "calm, cool, and collected" no matter how much work you throw at them.
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October 2023 by awesome girl
I needed to ship a box of Barbie dolls that my daughter had sold on Facebook. They quoted me $35 shipping so we went outside and called the buyer to make sure they were okay paying that much. We came back in and shipped it. When I got home I looked at the receipt and they charged me $35 to ship it, $8 for a box which it was already in a shippable box, $6 for packing materials which they did not pack anything in it according to the buyer after they have received the box and $6 to place the box inside of another box so my bill ended up being $56. Be very careful at this location because they will take advantage of you if given the opportunity. I should have been more vigilant when he was ringing up my order but the way the system is set up in there you cannot really tell what you were being charged until after you get the receipt. I had assumed that since I was quoted $35 to ship it out then that was what I would pay but once again be very very careful of this particular location.
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October 2023 by Tommy T
Went there yesterday to get a simple form notarized. The notary had to ONLY verify me signing the form and notarize that. The young male employee stated he could not do that because there were no specific notary instructions even though this government form was kindergarten level self-explanatory… I drove to the next UPS Store down the road and they had zero issues notarizing it.
