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July 2025 by Lydia Van Pelt
Always amazing team and super friendly. Highly recommend!
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June 2025 by Victoria
Kim was the most patient and accommodating sales person! Thank you for your help! All the employees here are so helpful
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May 2025 by David Everette
Very helpful staff when my phone had issues.
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May 2025 by charles jacobs
This is my cellphone provider.
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December 2024 by Kimberly Mitchell
Tom is Phenomenal! From start to finish, he will take the time to insure that you get what you want and will try to get you the best deal possible. He’s extremely sweet and definitely knows his stuff. The rest of the team are also extremely knowledgeable and kind as well, not to leave anyone out:).
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December 2024 by Daniel Astle
Excellent service received in store, really helpful British guy who served me. Got me the latest iPhone on great plan and even managed to bundle in some accessories with the deal. Will definitely recommend to friends. 10/10
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December 2024 by Emilie Pridgen
I have been with us cellular for 20 years and will be canceling all of my services. Their customer service is terrible and avoid Thomas Smith as he lies and does not give you facts leaving you owing money when you should not. Literally go with any other service!
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April 2024 by Alberto Dutcher
I was thinking about upgrading
But u s cellular service sucks if I'm in a building I can't receive or make calls in any calls I'm if im out side a make a calls I I'm a business I pay 107 monthly so yes I expect 100 % good service I think I'm gonna give t mobile a try
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March 2023 by Joe Hawksworth
Excellent customer service from anyone I’ve ever dealt with there - particularly Tom, Eddie, or Jessica!Always very attentive, understanding, and knowledgable about whatever issues may be occurring.
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March 2023 by Marisol Caban
My agent Thom always very graceful and always looking for to seeing me and making sure that all my needs as a customer are well taking care of hope he stays there for ever thank you Thom Smith
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March 2023 by Marisol C.
My agent Thom always very graceful and always looking for to seeing me and making sure that all my needs as a customer are well taking care of hope he stays there for ever thank you ThomSmith
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March 2023 by Patrice Woods
Got there at 4 didnt leave til they closes due to having phone issue. The rep was rushing to get me out because she was ready to goThen i had to turn around and go back to the store the next day because my phone wasnt working rigjht.Just unprofessional
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February 2023 by Tony Robertson
I highly recommend not using this particular store,Been with US cell, for 5 years had a issue with my phone instead of trying to work it out the Mgr. Said no thanks go somewhere else and do business so I took her advice, then I asked her for her card and after getting home and looking she gave me someone else's card. Because she knew I was gonna call about her.
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July 2022 by Matt Parks
The adds lie when they say you can trade in any phone and get any phone you want for free...we were basically told can only get 700 trade ins and that wouldnt cover the cost of any decent cell phone...US Cellular is no different then any of the big 3 they use to care about customers now they are deceptive as all get out....i will be taking my 5 lines to a different carrier
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July 2022 by Brandon M Allen
I am unable to publicly voice everything. I experienced inequality, and retaliation by my boss, since starting in July of 2020. I am a former employee of the Columbia, Mo corporate store.
