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March 2024 by Tim Everett
Manager has threatened me and call me on the side as “no caller I’d” I have police report filed . Poor management and when addressed with the law I get threats
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March 2024 by Gillian
These boys are the best!
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February 2024 by Tim Morris
Always great service. Highly recommend this location!
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February 2024 by Chelsea Alvis
Quick & friendly!
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February 2024 by Juan Duarte
Excellent service
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February 2024 by Nick S
Great customer service.
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February 2024 by veronica pigford
I’ve been going here for over a year and I have been very pleased with the quality service I’ve received on all my vehicles. Thanks for taking care of me and my car.
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December 2023 by Mimi Windham
By far the best customer service!! Ryan, Collin, and the whole staff were awesome!! Thank you!!
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December 2023 by Carolyn Garrison
Very good customer service. they have you in and out quickly. love it. The best.
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December 2023 by Mia Mendez
For many years, across state lines, I've used Valvoline for my oil change service. The consistency of the service has always been very good. Unfortunately, this has changed in Wilmington, NC where they will do the absolute bare minimum even if you're the only customer there. Gone are the days of checking your lights, showing you the oil stick before and after the oil change, resetting your oil change light, showing you your air filter, and going over any other maintenance and services you may need. They pointed out one thing which I've known about for years, I appreciated that regardless, but nothing else and I know I need other things. They were not rude, but just not anywhere near the level of service I've become accustomed to at all the other Valvolines I've visited previously.
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December 2023 by Joe Gal
Just had our GMC Denali serviced by Manager Amy and her awesome crew. Synthetic Oil change, wipers and filters replaced. Lights checked. In and out in under 30 min. Thank you very much.
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July 2023 by Tracy Ryan
My second time here. They are the nicest people and so capable. They always get me in and out very quickly. And they know what they’re doing. Many thanks, guys. ?
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July 2023 by Sportmom 222
The people in mgmt at this location are dense. They argue with you about how much oil goes in the car. Then instead of charging by the qt, the price is a set 5 qt whether your car takes that or not. It’s hard to get a straight answer out of them on how much the oil change is. My car, from the day it was new took 4.75 qts. They argued with me saying the book says 5.4 qts. The car has 351000 miles on it, and I’m the original owner. I should know by now how much oil my car takes. It is a 1995 Mazda MPV, V6. They owed me for a $15 overcharge, from my previous visit. Said the tech that made that note on my receipt no longer works there. That doesn’t matter, they still owe me $15 off my next oil change. Then on top of it all the attitude I received was ott, and I can give it as good as I get it having been a truck driver for 35 yrs. I know my stuff! And the icing on the cake, I’m disabled, I can’t hardly walk, and they were belligerent when it came to certain things I needed help with. I’m going to have everything checked now, cuz there is always the chance of sabotage when you have to deal with people like that. I’m sorry, but I have no patience for stupidity and condescending attitudes. Colin was the only employee that was respectful in attitude and service. I know it’s hard to soar with eagles when you fly with turkeys, Colin. I feel for you. Kudos to Colin!
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June 2023 by Richard S.
just got my oil changed today.. excellent fast service.i will definitely return to this specific location.
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June 2023 by Denise Burke
Ben is a true leader. He did such a good job and was very detailed. He takes his job seriously. Everyone was friendly. I came in 15 mins to closing and most other oil change shops turned me away in the past. They got me and 5 other cars out of there really quickly. They also say what they are checking and doing and will show you that the oil level is safe (I have had another shop put in too much) I will never go anywhere else for my peace of mind.
