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March 2024 by Chris Hanna
I highly recommend going to see Jordan at this location for any Verizon service needs. I recently purchased a new phone from him and received by far the best customer service I've ever had as a 20+ year Verizon customer. The process was seamless due to his extensive knowledge and experience. Thank you Jordan, loving the new phone!
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March 2024 by JT
John was the man! Great service a day got me the best deal he could.
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February 2024 by Becca U
Jordan was awesome and very helpful from start to finish. He made the whole process smooth with switching my phone service from us cellular to Verizon. He was also patient and helpful when it was time for me to pick out a new phone and watch. The store was well put together and the whole team is professional and has great energy. I highly recommend this location and Jordan.
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February 2024 by Parker Patsy
I recently purchased a new phone at Cellular Sales, Verizon Authorized Retailer. Scott, the salesperson that assisted me was very professional and knowledgeable. He had a caring and kind personality. He explained how my phone worked and went into detail about my contract. He always responded to my texts when I had a question. Scott, is certainly an asset to the company. A salesperson, like Scott, is what makes a company successful. He seems to be very dedicated to his work and the people he serves.
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January 2024 by Rebecca Fraley
I came in to just get a tablet he was able to get me all new upgrades and keep my bill the same amount even with add a watch
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December 2023 by Lauren Maggio
Probably one of the best experiences i’ve had at verizon. Came in just to figure out if getting a new phone would be a better option as well as wanting a breakdown on our bill. We were greeted by Jordan and he was absolutely incredible. Personable and extremely knowledgeable. He was able to help me understand and breakdown my bill even though i’m sure it was a pain as well as get two new phones set up for me. He wasn’t pushy at all on making a sale but was rather focused on making sure i understood everything. Overall he was an amazing associate to work with and we will be coming backing purely for him.
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December 2023 by Dusty Holman
Go to Jessica and Abbie. I went there the other day to get my phone upgraded. I was greeted by Justin who smelled like alcohol and acted like he was drunk trying to take advantage of an elderly woman (which is super sad). When I felt uncomfortable I asked to speak to Jessica or abbie who helped me get what I needed and made me feel safe. Go here but don't go to Justin. Or let your parents go to him.
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December 2023 by Joey Canady
This review is for my rep not my experience..long story short I spent over 9 hours in store on a sat and 4 hours that Sunday and was pisswd by end of it. My my rep Justin peacock got it taken care of in end and helped alot. Experience was horrible tho but he did a great job getting it settled and helping out
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December 2023 by Sophia Walsh
I went in today to get a new iPhone, I was helped by Jordan and he was awesome! Super nice, very helpful and patient. Definitely will be going to him in the future!!
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October 2023 by Beth Jenkins
Justin is a truly awesome and amazing person! He made the entire experience of moving to a new phone unbelievably efficient and delightful. I can't endorse and recommend him highly enough. I will recommend him to family and friends!
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October 2023 by John VanBlarcom
Justin was great! Spent a lot of time with me, answered all of my questions and help get me set up with a new iPad for my wife and a new iPhone for myself. Very patient very personable overall and excellent experience.
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October 2023 by Mike Singleton
The service provided recently by Jessica was nothing short of phenomenal and I really enjoyed having her take my money (lol)..….I meant to say that I thoroughly was enamored by her communications skillset, her friendly demeanor, along with her knowledge and professionalism. Recently I had an very challenging, intermittent issue with an older phone and she worked with me to upgrade the phone to the S23. I’m so impressed with her service, I am reminded as to why I’ve been with Verizon (with 4 phones) for over 14 years. I’m totally sold on Verizon service, voice quality, consistency and I know for a fact that they have the best reception (especially in coastal N.C. from Calabash, up from Wilmington going north along the outer banks all the way up to Ocracoke, Nags Head, Kitty Hawk, Duck, Corolla and Corova. (including Norfolk and any parts of Virginia from the Blue Ridge (Appalachia) to Northern Virginia. We never get signal drops and the voice quality is always excellent. Whereas visiting friends and family (who use other carriers) get drops and cannot access the internet even though in a dense area south of Myrtle Grove 1/2 mile from Carolina Beach. We are so grateful to Jessica, we just want to say “Thank you! Jessica”. We are married to Verizon at this point? Mike and Tracy
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October 2023 by George Smith
Jordan was extremely helpful and professional, not only in upgrading my iPhone, but also with connecting me to the right customer service rep at Verizon HQ to make significant changes in our service plan due to a death in the family. Jordan is exceptionally knowledgeable and provided a ton of great tips and ensured every question was answered before I left the store. He’s my “go-to” Verizon rep moving forward!
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October 2023 by Marvin Riley Jr.
Justin Peacock was the most helpful and knowledgeable person I have ever had the pleasure of speaking with. He was amazing and helped me and my family in a way that was above and beyond my expectations. 10/10
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October 2023 by Mary M Corriston
Walked in with a question, wound up getting a new phone! Justin was most helpful and a no-pressure salesman. Soft spoken and most patient.
