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November 2023 by Selma B.
The rudest and dishonest group of people I have ever seen. They broke my oil dip stick and wind shield wiper fluid cap when changing oil in less then 5 min when I brought my car in at 6:45 PM last time. When I found out 3 months latter the acting "manager owner" Kris-of the service center, was rude blamed me for the broken parts refused to provide service and invited me to leave "his store". I think it had to do with me being from Brazil and speaking like I knew what had happened. Thanks to SB ( Strickland Brothers) I don't ever have to see these jerks again! DO NOT TAKE YOUR CAR TO WALMART SERVICE CENTER on Sigmund Rd Wilmington NC . Manager Kris should learn to be kind to customers and put his prejudice to foreigners aside. I am sure he does not OWN the Walmart store as he thinks! lol. What a shame!
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November 2023 by tyra williams
In regards to my boyfriends previous visit to this location for tires, many issues afterward were assessed! Including gunk on multiple rims from these tires, and his center hubcap falling off while in transit, which could’ve been dangerous. The customer service could’ve have been better as well. This is truly unacceptable, when you pay for for an expensive service like tires you expect great quality work, which was not received! Walmart this is a disappointment do better!
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November 2023 by Ed Kirkpatrick
Busy this morning but got apt for afternoon and they got oil changed in hour
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April 2023 by E
needed a used tire after car had caught a flat early morning. was met by a older gentlemen who was trying to charge me 114+ for a brand-new tire. which I get. because walmart doesn't sell used. But then told me it would take two hours to do it. Which he stated wouldve been 10 am I was already there when they opened at 7am so I didn't see the reason for such a long wait. Stated he was short staff but he also 2 other employees in with him as well. I do believe that a lot of places are understaffed..but a tire change shouldn't take 3 hours either.
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October 2022 by Greg C.
Needed tires mounted on trailer. They were very accommodating. Done right in very reasonable time.
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September 2022 by Roger Van Slyke
Got 4 tires installed. It took longer than I would have liked because of a staffing issue. Staff seemed like they didn't want to be there.
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March 2022 by Bill P
Very fast and competent service for oil change and replacing a battery. Very reasonable price also.
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August 2021 by BEERSLAER
Tire was loosing air, walmart was close. Counter person quoted 30 to 45 minutes depending on what needed to be done (repair or replace tire) they would let me know. 1 hr & 15 mins later they pulled my car out & parked it. After another 15 mins of waiting I asked what was going on. He didn't know, had to go check. Came back & said it was all done. I asked what the problem was & what they did, he said he didn't know. I asked if he didn't know what was done how did he know what to charge me. He looked @ paperwork, one line said plug tire. I asked what was in the tire? They didn't list it & he didn't know. The repair seems to be holding so far. I would go back but I was a bit frustrated with the time frame & lack of information & notification. Thank you.
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July 2021 by daniel underwood
Needed balance and rotation got their early sort of 45 minutes not bad they did good job I like they use torque wrench to check every lug nut
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March 2021 by James R
Charles was a big help (and a nice/funny guy) in selecting new tires for my car. The install took slightly longer than anticipated due to a faulty Tire Pressure sensor but they resolved the issue. Very satisfied with the quality of the tires (General Exclaim HPX) and the smoothness of the ride compared to my old set. Saved some money on the purchase compared to others in the area.
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February 2021 by Wendy Ellis
Took car in for oil change and tire rotation. Didn't have an appointment. Got in fast. Found a nail in my tire. Fixed it very satisfied ?.
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September 2020 by Nancy Schultz
Usually this is were I go to get NEW tires but now in the world of covid they aren't open??
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December 2019 by Carlos Sanchez
Really great guys here, had my wheels taken off and put on new rims and they got it done fast at a really low price
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November 2019 by Ogg Jesus
I got the oil change package where they check some of your fluids, air pressure and clean a little. They did not check my air pressure although I sure wish they had of. I knew my tire pressure light was on and then when my car was returned I was assured it takes time to reset which I know it does but it never went off. Two days later I had a flat. There’s absolutely no way they could have checked that and topped it off with air like they promised to do when 2 days later I needed air in it and my light never went off. Also they barely vacuumed and did a very poor job if they even did it cleaning my windshield which was also included in this package. The wait was 2 hours also.
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October 2019 by Carlos Gonzales Sanchez
Really great guys here, had my wheels token off and put on new rims and they got it done fast at a really low price