Walmart Supercenter offers a convenient shopping experience with the option to order fresh groceries online. Walmart+ members enjoy benefits like free same-day delivery and free pickup, all at the same low prices found in-store. Customers can stock up on their favorite groceries, including organic produce, and can rely on the Freshness Guarantee. The Walmart Grocery app adds convenience by allowing users to choose pickup times and check in before arriving, ensuring orders are ready and waiting. Associates hand-pick groceries and bring them to customers' cars. However, there are mixed feelings about the store's customer service and staff availability. Some customers express dissatisfaction with the lack of employees, particularly at checkout, and suggest that more staff training in customer service is needed. While the variety of products and prices receive positive feedback, experiences with staff interactions vary, with some customers reporting unhelpful behavior. Despite these issues, many appreciate the one-stop shopping experience Walmart offers, making it a preferred choice for a wide range of items, from groceries to household goods. Overall, Walmart Supercenter remains a popular shopping destination, though improvements in service would enhance the overall experience.
great walmart. except the ladies front bathroom it's really outdated and needs fixing. clean store. lots of inventory
March 2025
Overall, it was dirty, crowded, and understaffed. The aisles were packed with stock waiting to be placed on shelves, I assume. Only two manned check outs others were self check out only. Sorry, I don't want to handle everything 3 times.
March 2025
This is by far the best Wally World in New Hanover County
