-
March 2024 by Finesse Dat
Excellent service
-
January 2024 by J-bird Cameron
I recently went to the Zales at the Independence mall here in Wilmington to pick out a gift for a special someone. I was met with a great experience all around. Missy really took the time to help me pick out the perfect, beautiful, and personal gift! whilst still tending to other customers, shes really committed to her work and simply helping everyday people pick out something nice, and affordable... which can be a bit tough in a Jewelry store. She loves what she does and it shows. Good for her! and my girl loved it! A perfect new years gift 100%
-
January 2024 by Jacob Ashley
Awesome
-
December 2023 by Michelle Pearsall
We had an excellent experience at Zales yesterday! All of my questions were answered giving us confidence in our purchase.
-
December 2023 by Fonda Williams
Pleasant and caring staff. Always helpful.
-
December 2023 by nakedtym Bryan
Brought my wedding ring in for a touch up under warranty...Looks like we bought it yesterday and it is 12 years old. Great job Zales!Ron and Tab Bryan
-
October 2023 by William the Worst
Purchased an engagement ring from Missy and Ken almost 8 years ago (still going strong, too) and this place went above & beyond. They also have cleaned and repaired every 6 months for free which makes the Mrs. quite happy. Missy for Mayor!
-
October 2023 by cheryl gammell
I visited Zales to have my too big rings fitted with a ring guard. Missy was very helpful, friendly and knowledgeable. She fitted my rings, which were small and added to the difficulty, but she managed it brilliantly.
-
October 2023 by jamie abercombie
I purchased a set for my mom's birthday online and picked it up in the store, didn't think about a protection plan. I went in today to have the ring sized and the wonderful staff helped me purchase the plan and have her ring sized to fit her. I am very pleased with the beautiful set and the customer service I received by Missy and Dawn! Thank you both for helping me.
-
October 2023 by Tom Curley
Dawn and Missy at the Independence Mall Zales location have repeatedly gone above and beyond helping us to decide on the perfect wedding bands! Their knowledge of the selection and quality was absolutely appreciated! We will definitely shop at this Zales location in the future and we highly recommend these associates to anyone!
-
October 2023 by Debora Klish
The service and people at the Independence Mall Zales are simply fabulous! Jake and Missy are the ones we work with most of the time and they both go above & beyond to help us! Everyone is so friendly, professional, and personable...simply a joy to work with all of them. The store itself is beautiful and well stocked and it is our place of choice for jewelry ( and I have ALOT...LOL)
-
October 2023 by Britney Walkowiak
Still in love with the ring my husband purchased for me at Zales a couple years ago and it’s always a pleasure interacting with Zach when I take my ring in for its biannual inspections. He’s very nice and personable!
-
October 2023 by Laura Bolesta
The folks at this store are friendly and know their stuff! I needed a repair, a resize and cleaning advice! I left with beautifully cleaned pieces, my repair was perfect and I have a couple of new friends!
-
July 2023 by TheBestin910 “The Best” Believe IT
The assist store manager named Jake was awesome . My son and I arrived around 6:40pm( store close at 7pm) we live in Shallotte , NC. So as I was saying ; Jake was knowledgeable. OnPoint and I saved me money at the end. He even allowed my son to come behind the counter/checkout counter( we were purchasing a class ring) and said to my son “ pick an image sign etc that you like. Jake was compassionate, understanding, and truly provided{Top notch customer service!}Thank you Jake~ ?
-
July 2023 by Beverly Johnson
I've been buying jewelry here for over 30 years. Highly recommend!
