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November 2023 by Liza Jane Moses
The store experience was amazing! However the delivery was awful a couple of days after I got my bed delivered the bottom fell out and when I lifted the mattress up there were many parts that had not been put together. Now I have no clue what to do bc the mattress is heavy and there are parts of the bed that aren’t put together. Also they were supposed to take my old mattress and the delivery men said someone else would do it.
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November 2023 by Randall '
I came here a few times and met Lapreda who was extremely nice from the beginning.She helped me secure my furniture set for my very first place. Delivery team was great. Everyone helped my process run smooth and I appreciate that. Thank you Lapreda, please go see her.
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September 2023 by billy barham
Great selection of furniture, art, & accessories! The have a broad selection of budget friendly items in the outlet and clearance section. Great location and easily accessible. Highly recommend!
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September 2023 by Jody Teague
UPDATE: Ashley immediately replied to this review and asked me to to reach out to them. I did, immediately.CRICKETS. It's been more than 3 weeks, STILL NO REPLY FROM THEM. This company is worse than I originally thought, so dishonest.Edit to add: this sofa was purchased from this store.Our bad experience is not with this particular store but Ashley furniture company. We're a family of two adults. We purchased a sectional sofa and within a few months the fabric began pilling in a way I'd never seen before. This is not ordinary pilling. They don't stand behind their products and the 1yr warranty is really useless. We've been offered $300 (they call it "complementary") toward a $3000 sofa. There is better furniture to be had at a much better value.
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August 2023 by Katya Mavropoulos
A great shopping experience thanks to Allan Coyle he was very knowledgeable, professional and friendly.Allan found us an amazing deal on a bedroom set. He worked super hard for us and got us a great deal. My husband loves a good deal and he left with a smile on his face which makes me so happy too! Thank you Allan, Ashley store is lucky to have you as part of their team!
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August 2023 by Franklin Derr
They turned our day around. After being let down by another store Ashley Store in Wilson NC came thru for us. They spent well over 2 hours with measuring and fitting pieces together to ensure our room looked awesome. We got better made furniture at a price we wanted. I can say with complete confidence that I will be back. They will deliver and set our furniture up and in the spot we want. We got a complete living room with sectional, recliner, adjustable height desk, end and coffee tables and a hall bench. Our sales associate was a delight. She knew her stuff and pointed options. Unlike other stores she did not leads back to the high price. She lets walk and pick what we liked then explained option on the sectional that let it fit our home. You got try them out
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August 2023 by Bryhonia Baldwin
Buying furniture can be fun and a curse. It’s takes time to pick what you want and to be able to choose because of cost. This store has amazing prices and customer service is amazing. My agent name was Lapreda. Oh my the laughs we shared!!!???. She make made me feel great and has the best personality ever. she is always very smart and knows a good buy. I urge you when you go here, please ask for her!!!!!! I will definitely be back once we pick out our new place to move.
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July 2023 by Kelly Kuster
Miss Avery was the best. She was very knowledgeable and had all the info we needed. She worked with us and showed us all the options available. Her personality is great, made us feel like we weren't just another customer trying to make sales off of. We went in there for a mattress set, and walked out with a couch and love seat too. She made it that easy for us. We definitely will be going back to see Miss Avery for our furniture needs. Thank you for such a great experience.
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July 2023 by Kim Richardson
My sales associate Brian, was fantastic. My living room set and tables were on clearance and I had to arrange for pickup. On the evening I arrived for pickup Brian was off and Allen (manager on duty)Was there along with another guy standing around. Allen was not friendly nor helpful. When I asked if someone could assist with my items getting to truck outside side door, he indicated he did not lift anything and the other young man was with a customer(I was only customer in store) this was at 6:15pm on July 11th. No help. Allen didn't seem to care and showed that he just wanted us to get the items and leave. I saw another table that I would have probably purchased but he didn't even ask if there was anything else I needed. Not a thank you and come again. Nothing! I will not spend my money where customer service as I experience it with Allen, a store manager, displays that type of attitude. I do have other choices of stores.
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July 2023 by Daniel Strutton
Had a great experience! Brian Fuller was polite and easy to work with. He showed my girlfriend and I several different options as far as couches and offers on them. Would highly recommend getting your furniture from here!
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July 2023 by Katie Perry
My husband and I went in and were immediately greeted by Allen. He helped us look through the inventory and was very knowledgeable on the furniture in the store. We were able to pick the perfect piece to complete our living room with and the entire process was so easy.
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June 2023 by keith cunningham
Best shopping experience I’ve had in a long time. Didn’t feel pressured to buy something more than I wanted and the guy helping us did a phenomenal job. He acted like a normal person instead of a salesmen which made the entire experience much more pleasurable. Highly recommend this store and their employees.
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May 2023 by wanda myers
My salesman was Bryan Hutchman. he was an excellent salesman. He was very calm, collective, and he knew his furniture. He knew exactly the type of furniture I was looking for when I walked through the door. He found me the best deal and gave me the best sales price. He understood my situation, and how I like to run my business and pay my bills. He also answered all my questions . We had a lot in common. I would recommend Bryan to do business with. Go see Bryan today! He will give you the best deals for your money.?
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April 2023 by keisha walker
Brian was our sales person, and he greeted us at the door , very pleasant, attentive and knowledgeable of all the inventory available. He was also very patient with us as well. Our experience was delightful, we didn’t feel overwhelmed or rushed like most places. Because of the great return forfurther purchases. Kudos to Ashley Furniture Wilson NC… Amazing Staff… Highly recommended…. Sincerely Keisha Walker
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April 2023 by Love God
Beautiful accent pieces and beautiful unique coffee tables. I found some pieces that were in the warehouse in Four Oaks but thanks to my very professional and knowledgeable salesman Bryan Hutchinson. I was able to see more choices online. Loved the pieces on clearance too. Loved getting 20% off my total during the private event on April 2,2023. It's so kind that Ashley furniture gives back to the community. Quality leather living room seats and they are beautiful and unique too. Highly recommend shopping here.
