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January 2024 by Patrick DeMersmam
Recently while traveling I experienced a potential catastrophic failure on my truck. To make a patch job I stopped at this Autozone in Wilson NC, Bobby the manager on duty and Jonah a sales person worked hard and paid attention to details to make sure I got exactly what I need to make my repair, even checked on me before closing down the store to see that I had all I needed. In a time where so many can’t see past their personal space, these stand out people need recognized for their job performance!! Thank you Bobby and Jonah store 4955.
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January 2024 by Christopher Connolly
I am extremely disappointed in this store. I had a battery that was under warranty, and they gave me the run around.The only good thing they did was run a diagnostic test on the battery and gave me the printout. This was helpful when I went to another store.First, they told me there was nothing wrong with my battery. It just needed to charge. The first line on the report said Battery Condition: BADThen, when I mentioned I wanted it swapped because it was under warranty, they tried telling me the warranty only covered the core charge and not the cost of the battery. They kept repeating this like I would be dumb enough to not understand. (Side note: when the battery is swapped at the store, there is no core charge. That is only when you take it home and you are expected to bring the bad one back)I told them thank you for the paperwork, and I left. The next day, I went to my local Autozone, showed them the paperwork, and they were ready to replace the battery. They didn't have one in stock, so they went to another store that had it, and took it down ready for me. Once I had a location that wanted customers and had the battery, I was done in 20 minutes.
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December 2023 by Jordan Collins
Staff was great. Went in for a simple battery change.They were excellent and friendly.Check these guys out.
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November 2023 by Melissa Stillwell
We came cruising from Jersey to this auto zone and our battery completely died. Mel D. Was amazing not only did he help us with the battery installation but made us laugh and feel at ease! This is the kind of employees that make a bad situation so much better! Appreciate it!!!
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October 2023 by None Here
Store manager doesn't give a F if a customer is waiting. No hello never coming back here customer service is terrible.
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July 2023 by Sharon Kirby
Needed a car battery. They checked it to verify and put it in on the spot. Very friendly staff.
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July 2023 by Tina Goins
GREAT customer service..young man that helped us was VERY knowledgeable about the situation..He has dreads GREAT JOB..VERY concerned.. TRULY appreciate you..Goins family
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June 2023 by Benjamin Taylor
Heather and Mel are the best employees autozone has great job
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May 2023 by whitlmar
Mel D was awesome today helping me with cleaning supplies for my 2017 SS Camaro. Very knowledgeable young man and I will be returning to the Raleigh Road store and asking for Mel D
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May 2023 by Jayne Pate
Heather, the store manager, was very helpful locating and selecting a fuse for my classic Mustang convertible. Thanks
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March 2023 by Savannah Chenault
MEL IS THE BEST EVER! He was so helpful while trying to figure out what was wrong with my car. He was so patient with me and upfront about all the costs/issues it could be/ things to be careful of in the future. The best AutoZone ever. I came frustrated with my day but he made it better! Thanks Mel!
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March 2023 by Michael Peditto
Best autozone I've ever been to. Staff is fantastic. Mel D has the knowledge and you must listen to his wisdom.
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February 2023 by Ken Hardee
Mel is a MAJOR asset to AutoZone of Wilson on Raleigh Road! He is extremely courteous to everyone that comes into his store and if he doesn’t have what you need in stock, he will look it up! Kudos to AutoZone for having such an experienced worker such as Mel!
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December 2022 by Preston Goff
I went to buy a few things at this store everything was perfect staff the young lady at the desk was very knowledgeable and very helpful I highly recommend
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November 2022 by Mark Wrenn
Heather and all staff will go above and beyond to help, great personality from all.
