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August 2023 by Nicky M.
Sales associate was very helpful.
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April 2023 by Rachelle Williams
I got here during the business hours posted on their door (10am - 8pm) but they were not open. I don't know if they have different hours that just aren't posted or if they're closed for good. Either way, this was a wasted trip.
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November 2022 by Victoria Chetty
I was very disappointed when I visited this store. I asked for guidance as I was looking for the correct product at my beautician's request. And not only was the sales associate thoroughly unhelpful, she seemed annoyed that a customer was asking for help. Dear, customer service does not seem to be the forté of this business. After about 10 minutes of trying to navigate the large inventory, I was glad to leave. And I was all the more thankful to have received much more helpful service at another store -- Beauty Land on Ward in Wilson.
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July 2022 by Veruca Moon
I went in to get hair dye and such. The couple that owns the store are still very serious about covid. They have sanitizer at the front door. They are wearing masks and will not walk the full distance to show you where the clothed mannequin items are located. They are Asian and strictly avoiding covid. I had intended on purchasing a body suit with a ruched front but they did not have my size. The store was full of inventory; I noticed nothing missing. The dye I get is usually out of stock but they had it so I went ahead and got 2 to save a future trip to wilson as this store is priced way more affordable in comparison to Goldsboro Greenville and Raleigh. All the people complaining about the owners being racist... The owners chose to open that location knowing wilson has a very small Asian population. And these claiming racism are the key demographic for this store. I know for a fact this location has been open since at the very least 2004.. If they catch an attitude -guaranteed you did or said or wore something to start it. And yes they watch you like hawks but that's everyone that comes into their store AND any asian owned store anywhere. Don't take offense to it. Go order Chinese food and stay and wait. I bet they watch you like a hawk. It's called culture. It's part of mexican culture as well. We aren't (always) judging. we are observing and learning. Don't act like this is the only place youve ever been stared at before. I didn't make a mockery of myself and I used the phrases "please", and "Thank you". I was respectful in their store and they were just two very strict Asians running a business theyve had forever. And honestly because of this particular location its actually obvious that they have been robbed and/or had many people steal over the years. This is the exact reason that I purposefully went in with only my keys and wallet because I am familiar with this area and their history
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April 2022 by Cynthia Mathis
They have a great selection of wigs
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April 2022 by Patricia Patton
4 stars ⭐️ ⭐️⭐️⭐️ cause they carry everything you need. But their customer service sucks some days.
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January 2022 by darlene mcknight
Shouts out too, Angel! I like wigs and just happened to be in the area and decided to stop in too see their selection. They have All of your beauty supplies needs, wigs, weaves, etc.
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September 2021 by Theressa Mitchell
The man @ the register was extremely rude to me when I inquired about a price on my receipt. He started raising his voice @ me. I said you ain't got to worry about me coming in here spending my money NO MORE!!!!!!!AND YOU CAN BELIEVE THAT. WILSON NC
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August 2021 by I AM A NEAL2018
They never seem to have the hair or frontal closures that I'm looking for they also don't have the greatest customer service I feel there is two young ladies that work there to answer the questions when you walk up to them and ask and they don't seem to be bothered by it , but however there is not anyone Walking the Floor to see if customers need help not necessarily to smother the customers, but be more friendly and welcoming to make sure it's okay to ask questions so that they can help you in the best way possible I've worked in the beauty stores when I was younger and I was always trying my best to make sure customers knew what products will work best with with hair and what products we carried but that's just what I did on my break so I can be more knowledgeable when customers came in but then again I also did hair for 22 years so that could make the difference
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August 2021 by veronica harper
Not alot gray stuff.
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May 2021 by Ashley Lee
Not as quick to help nor friendly as you would expect and desire... they were busy but it was 3 of them and people coming in got helped and spoken to before myself. Could be some discrimination
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May 2021 by Constance Nixon
Didn't have styles for me but the store has many items.
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May 2021 by Kadesia Mallory
This is not the first time but today the owner wanted to act like he was so busy shooing me away when I was trying to ask a question. so I went to the Chinese lady and she acted like she was too busy too because they didn't have the wig I wanted in stock and I wanted to see if could get a discount and finally the young black lady who worked there told me that they were not going to give me a discount. She was the nicest employee in there. I mean we the only ones who give them business and they gonna act like I'm bothering them. Smh
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May 2021 by Shaute Anderson
The staff is friendly and knowledgeable. Always willing to assist you whenever you have questions or are looking for something particular. The store has a great selection of braided hair, natural hair products, weaves and wigs. Most of the time, you are given free samples or a free product.
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February 2021 by Menia Frazier
Very nice store the lady that helped me out was very nice n beautiful n bc of her attitude n great personality I will be back it was the black worker ?
