-
June 2023 by Wayne Lynch
Have never been there but my phone keeps asking me how was my visit ?
-
September 2022 by Kimberly Spell
I had gotten a new set of tires in the fall so I decided to try them again for an oil change, tire rotation, inspection, front brakes and checking struts or other suspension issue. I dropped my car off at 8:45am and at 12:25pm I called them to get status of what needed to be done with brakes and struts( as no one had contacted me). I was informed that the mechanic was at lunch. They said the oil change, inspection, and tire rotation was done but the mechanic would check the other things after lunch and they would get back to me. At 3:00 I called them back again as I had not gotten a follow up call and I was told the mechanic was about to check it out. I got the run around. Then when I got there and voiced my concerns I was told different things by different individuals so I had no confidence in anything I was being told at that point. From 8:45-4:00 pm my service consisted of an oil change, inspection and, tire rotation which is usually a 30-45 minute job. I had an appointment and I was the one that had to keep calling and I left with the same suspension noise and no front brakes. I left thinking at bare minimum the things they did do should have been free due to the poor follow up and lack of concern. You live an learn. In conclusion, you may want to go elsewhere if you value your time.
-
May 2022 by Kimberly Norris
I had gotten a new set of tires in the fall so I decided to try them again for an oil change, tire rotation, inspection, front brakes and checking struts or other suspension issue. I dropped my car off at 8:45am and at 12:25pm I called them to get status of what needed to be done with brakes and struts( as no one had contacted me). I was informed that the mechanic was at lunch. They said the oil change, inspection, and tire rotation was done but the mechanic would check the other things after lunch and they would get back to me. At 3:00 I called them back again as I had not gotten a follow up call and I was told the mechanic was about to check it out. I got the run around. Then when I got there and voiced my concerns I was told different things by different individuals so I had no confidence in anything I was being told at that point. From 8:45-4:00 pm my service consisted of an oil change, inspection and, tire rotation which is usually a 30-45 minute job. I had an appointment and I was the one that had to keep calling and I left with the same suspension noise and no front brakes. I left thinking at bare minimum the things they did do should have been free due to the poor follow up and lack of concern. You live an learn. In conclusion, you may want to go elsewhere if you value your time.
-
February 2022 by Tony Smith
Good pricing and quick mechanics. No sitting around for hours just to get a couple new tires.
-
December 2021 by Terry Horne
Great place to do business with. Always good work and friendly folks! Keep up the great service!
-
September 2021 by L A
So, I go on the website for Colony Tire in Wilson and make an appointment to get my A/C in my truck checked. I've done this twice and both times received an email that the appointment was "tentative" until I received a confirmation from a Colony Tire representative.My appointment this time is scheduled for the 16th. However, still no call or email from a Colony Tire representative.So I called this morning only to be told that they don't service/repair automobile AC. When I told him it was on the website as a service, the gentleman stated, "I'm sorry. I don't have anything to do with what's on the website."Great customer service - NOT. Won't ever be taking any of my family's vehicles to this place. Horrible. No concern about the customer at all.Fix your website...and your customer service.
-
August 2021 by Brenda Hammonds
When I go to Colony Tire, I feel at comfortable the staff know how to treat their customers, the service is A-1, excellent, and fast. I HIGHLY recommend Colony Tire.Brenda Hammonds??????????11111
-
July 2021 by Joan Pearce
This was the BEST experience I have ever had.Brian was so amazing, I recommend you go here before you go anywhere else, What a great ride on my new tires.Thanks guys for a great job well done.
-
May 2021 by April Robinson
Gnp!... Thank you for the service you did on today. And was on time. Had a 10:00am appointment.
-
April 2021 by Liam Paschall
So, I go on the website for Colony Tire in Wilson and make an appointment to get my A/C in my truck checked. I've done this twice and both times received an email that the appointment was "tentative" until I received a confirmation from a Colony Tire representative.My appointment this time is scheduled for the 16th. However, still no call or email from a Colony Tire representative.So I called this morning only to be told that they don't service/repair automobile AC. When I told him it was on the website as a service, the gentleman stated, "I'm sorry. I don't have anything to do with what's on the website."Great customer service - NOT. Won't ever be taking any of my family's vehicles to this place. Horrible. No concern about the customer at all.Fix your website...and your customer service.
-
March 2021 by Scharlet Harris
These guys are really professional and they do great work at a great price.
-
March 2021 by Matthew flowers
They were very professional in their service.
-
February 2021 by Billy Adams
Good quick quality service, pleasant Friendly employees, fair prices ..
-
February 2021 by ghfaison
Excellent service, you have a crew that truly cares about there job and what they are putting on your vehicle.
-
November 2020 by Laura Mansfield
The people at Colony did a great job on my old truck. Brakes, fuel pump and tires. Everyone there was professional, friendly and easy to work with. Very informative..The price was right and my little truck is running again.. I couldn't be happier.
