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December 2024 by Dominique “NeekNeek” Williams
Very nasty attitudes
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December 2024 by Rhiannon Baker
Sends you straight to voicemail instead of letting you speak to a pharmacist then hangs up on the middle of a voicemail
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November 2024 by Robert Wayland
These people seem to think that they are doing me a favor..by filling my prescription..l have news for them..You're not the only drugstore in town.
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November 2024 by Danny Rhodes
If you want a pharmacy who will do their job and treat you better than dog crap.. go elsewhere horrible employees
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July 2024 by Honey Bear
I was at the clinic for about three hours a few days ago with a severe sinus infection and the doctor put me on 20 mg of prednisone plus Cipro, which is an anabiotic to help clear up upper respiratory due to having migraine headaches prior to seeing him.
The prednisone causes me a lot of anxiety and I take anxiety medication and I called the pharmacist at CVS on Forest Hills Rd., In Wilson and ask him if he could fill it two days earlier because I was going to be out of town for the weekend. In the past, I have had it filled at Walgreens up to three days early according to the pharmacist, it was the earliest that the law would allow, but the pharmacist at CVS would not fill it and wanted me to go out of town with no medication for my anxiety. I give them a one star, but I would not even give them one star, considering the way that the pharmacist talked to me and said he would not feel it . Customer Service is terrible. They just lost a good customer.
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June 2024 by Michelle Knight
I was very pleased with the service I received. The employees are always so very polite and helpful.
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May 2024 by Kristina
Had to wait 27 minutes for someone to answer the phone in the pharmacy just to get attitude for asking for a refill and dismissed very rudely when i was making sure it was the right medication then she hung up on me when i was trying to make sure everything was right. Called back to speak to manager and let him no he didnt seem to care and said everyone fusses about the pharmacy. Well that means you need to get new staff! Service is only getting worse as time goes on and noone will do anything about these rude disrespectful employees!
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April 2024 by JustJoe
I needed some pictures printed ASAP. Kristen was super supportive and very assisting. If you need to go someplace to get photos printed ASAP this is the joint
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April 2024 by Chase Crafton
This CVS location has some hardworking employees. Specifically, the leads, Karen and Nicole. A lot of reviews mention a lack of urgency and attitudes but that is different from my experience. Every time I’ve picked up a prescription, they have been very helpful, knowledgeable, and efficient. It seems as though they are understaffed. People fail to realize that there is only so much that these workers can do with any trained staff. Wait times are a bit longer but that’s the world we live in now. Practice patience and kindness.
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March 2024 by Tammy Ellis
Came to pick up my husband's meds this morning. Pharmacy opens at 7 went in at 7 pharmacy doors and windows open the girl who waiting on me had such a rude attitude. Excuse me but if you don't like your job don't work. She acted like she was talking to a a kid . Well Excuse me I'm 53 years old. Her name was Karen. People that work in public need to realize people are going thru things they don't know. Management needs to definitely talk to her.
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February 2024 by patricia fulghum
Great place to shop . We switch from Walgreens to CVS because the workers don't seem to want us there so the treat you so rude .thank you .
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February 2024 by Yazid Garaan
Worst customer service at all ..staff ignoring people ..expect hours waiting just to pick up a medicine.. they always acting busy doing nothing ?
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January 2024 by Mary Paolozzi
After going to 3 pharmacies in Smithfield my husband was told he wasn't approved for a shingles shot. Karen and Gerald at the CVS in Wilson finally followed through and got it approved. It took some time but they stuck with it. Karen actually stayed over to get it covered. Thank you both.
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December 2023 by Elette Pemberton
THE SORRIEST CVS PHARMACY I HAVE EVER BEEN TOO.
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December 2023 by Twinkie Wilson
The pharmacy will soon experience a lawsuit. Nobody but CVS corporate fault for not reading reviews. The staff nonchalantly plays around with people medicine. The line is ridiculous always out of stock. Constantly hanging up phone. Aggressive attitudes ?
