-
February 2024 by Yazid Garaan
Worst customer service at all ..staff ignoring people ..expect hours waiting just to pick up a medicine.. they always acting busy doing nothing ?
-
January 2024 by Mary Paolozzi
After going to 3 pharmacies in Smithfield my husband was told he wasn't approved for a shingles shot. Karen and Gerald at the CVS in Wilson finally followed through and got it approved. It took some time but they stuck with it. Karen actually stayed over to get it covered. Thank you both.
-
December 2023 by Twinkie Wilson
The pharmacy will soon experience a lawsuit. Nobody but CVS corporate fault for not reading reviews. The staff nonchalantly plays around with people medicine. The line is ridiculous always out of stock. Constantly hanging up phone. Aggressive attitudes ?
-
November 2023 by brenda jackson
Worse pharmacy I have ever tried to use. Never been there that they got everything right. If they make a mistake you have to call everywhere to get it corrected. They should close this store or get new staff. Was hung up on by an employee as well as the pharmacist. Can not get my B/P medication so if I have a stroke CVS is responsible
-
September 2023 by Brandi Andrews
Tried to transfer my prescription to CVS, here I sit a week later with nothing. My doctor called in new prescriptions, 9 hrs later they say the doctor didn't call it. I know this is a lie. In the mean time I sit in horrible pain due to they're incompetence.
-
September 2023 by Beth Unger
Staff friendly but they are out of stock on an item I need that their website claims to be in stock
-
July 2023 by Asa Gregory
I am pleased with what CVS has done with their stores nationally and this local 24 hour source for necessities is gift to a sleepy, post-pandemic business sector. I enjoy all my visits here. I alays feel safe and calm.
-
March 2023 by Teresa Chandler
Sarah Williams RX manager and team displayed nothing less than negligence, disrespect and a lack of professionalism while leaving us waiting with no response for over 10 min, in the drive thru, after ringing the call button, on Thursday 16Mar2023 at 8:30pm. In an effort to remain calm, at the disbelief of watching the team member walk by us on numerous occasions, while smiling and looking away, we finally had to park to go inside. When confronted with the issue, it was excused and dismissed. This is unacceptable and needs to be dealt with immediately!
-
February 2023 by Rae Uchiha
Actually open 24 hours. Staff is cool and helpful considering I walked in at 3am looking for kids medicine. Thanks :)
-
February 2023 by Gayle Parisi
CVS is a great place to shop! I also use their pharmacy for prescriptions.
-
November 2022 by Teresa Perez
They need to add on their website that the pharmacy is no longer 24 hrs, I called at 8:30 and they said my sons prescription would be ready at 8:42. I called to make sure it would be ready bc my husband would be picking up the meds, they had me waiting on the line and hung up on me before I could speak to them. Mind you I was on the phone before it even turned 9 when they say they closed.
-
August 2022 by Jessica Dixon
The worse when it comes to getting your prescriptions and the staff is super sensitive staff that has a attitude when the customer has a issue with their inconsistency and poor customer service skills. And not to mention some customers don’t stay near the CVS so yes someone will be upset to drive 10 minutes to get a prescription that the automatic system states is really but when arrived one prescription was gonna be ready til the next day and the other prescription is in back order! Gonna find another pharmacy!
-
July 2022 by James Allred
I've been getting my meds here for as long as I can remember.. I've been picking my mom's meds up for her for as long as I can remember... Never any problems. Even cut up a little sometimes when I go through the drive thru... But today a 9verweighr cruly hair blond woman was very rude lazy and acted as I messed her whole day up because she had to look up a prescription by address instead of birth date... There was no other's in line and we have been loyal customers for at least 10 years... Manage should do something about her she might be better at cleaning the men's bathroom... At least until she loses some weight.... The way she was covered in sweat makes me think standing and pushing keys on a keyboard is more than she can handle
-
February 2022 by Tyler Dunn
They have the wrong location added on maps and almost missed appointment
-
November 2021 by James Anthony
Some of the pharmacy staff clearly don’t listen. They’ve handed me the wrong prescription dosage several times. when you tell them it’s wrong and please check again it’s like it’s the end of the world.
