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October 2023 by Anne R
I just love the atmosphere at this bank. Everyone is so sweet. They give you their personal attention, it does not matter who is in line they spend their time with you. And they do that individually with every customer that comes through the bank.
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July 2023 by Verna Boyd
Amy Letchworth was excellent with customer service. I appreciate all that she did for me.
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July 2023 by Elizabeth Weikert
Everyone is helpful and nice. Glad they are not too chatty...pleasant!
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March 2023 by Deliah Boles
Disappointed to learn for the past three years that Raleigh Rd branch in Wilson, NC close early on Fridays. I thought they stayed open til 6pm. 1 star
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September 2022 by Gloria Sain
Terrible service. Never keeps appts. Does not return calls. Holds daughter's money and will not assist with schedules withdrawal. Promises to call back with information and never calls back. Gets in car and leaves bank. Raleigh Road branch Wilson NC
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November 2021 by Nicole Boyette
Very helpful with cashing a check for the 1st time at this bank.
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March 2020 by Devin Hodges
Absolute horrible customer service I have been a customer for many years and she refused to notarize a title for me that I was purchasing from someone else Only because I was not the seller she refused to notarize the title if I would’ve been the seller she would’ve done it it doesn’t matter customer of yours should be able to get a notary without a problem Nicole Weiss I withdrew all of my money horrible customer service would not recommend for anyone
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January 2018 by Kenneth Fontenot
I personally love this bank! Personally, Lizzy and Nicole in business banking have always taken such good care of my church. The tellers are always accommodating to my personal and professional needs. Thanks, First Citizens!
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June 2017 by Jeff Garner
Exceptional service. This bank still understands the importance of individual customer needs, and does a great job of working with you to meet those needs.
