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November 2023 by Vikas S
Forcing customers to buy knockoff accessories or denying to sell phone. I was charged in total about $180 for knockoff accessories that don’t even work. When went to return, was only offered exchange of products worth way less the original amount I paid. Will be filing a complaint with the better business bureau soon, keep looking for it. Your receipt says 14 day return policy so you need to honor it. I won’t let it go without a legal action
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August 2023 by Joyce
Great customer service Juan was extremely helpful
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June 2023 by brianna escobar
Ask for your receipt and look it over. I went in to get a new phone and they tried to give me a “free case and charger” which I declined. I asked for my receipt and saw there was $50 charge for the charge that was “free” I went back and pointed it out and he said he had charge me for the accessories that I didn’t get.
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April 2023 by armone davis
Great Service Great Deals Great People's
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November 2022 by Barbara Harris
Extremely helpful and knowledgeable about T Mobile products
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June 2022 by Menia Frazier
The two workers there were freaking awesome they helped me with everything n i got a great deal
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September 2021 by Alejandra Estrada
I came in to the store today and had received friendly, efficient service!
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August 2021 by Keonta Whitley
They never answer the phone (Never) and if they updated they phone number they should updated online. Please and thank you
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April 2021 by Charles White
They never pick their phones up. I called constantly to ask a question. I ended up having to call another counties store.
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March 2021 by Ruby Joyner
Very very good service. Valeria always takes care of me and makes sure to go the extra mile to help me.
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September 2020 by A I
My fiance and myself went there about purchasing a new phone . The female associate ( forgot her name despite having a name tag) who helped her was extremely polite and helpful .I will possibly be returning in the near future to do the same. Great atmosphere and great employee customer relations .Great Work
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April 2019 by Edna Watson
Mr. CEE CEE & Ms. SISSY IS VERY PROFESSIONAL, KNOWLEDGEABLE AND HELPFUL!
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April 2019 by Bobby Gwynn
I had the best service at Metro PCS. Stephon is a very good sells person u must come in to check out the deals...its???????
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February 2019 by leroy richardson
There is CSR there that is very rude and argumentative with customers I felt sorry for her coworker because she had to do both their jobs I hope she gives it up soon because customer service is not for her very bad visit for the second time
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June 2018 by April ayscue
the customer service was awesome very polite workers and got us going in no time
