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February 2024 by todd gatien
great people went out of their way to help me with an odd ball serpentine belt size
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February 2024 by ADRIANA THURMAN
I stood in line and all of a sudden here comes a young lady to help me. I think she was on the back she had a cart with items in it. Thank you for such great customer service!
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February 2024 by Kee Kee
We had to go back to the store 3 different times for being sold the wrong parts multiple times. They don’t know what they are talking about when it comes to parts!
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January 2024 by denise vick
I'm a regular here and these guys are very knowledgeable
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January 2024 by Sam edwards
If they don't have it they can get it quicker than any one else. Martha worked extremely hard to get what I needed.
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January 2024 by Paul Fowler
Always friendly and 95% of the time they have what I need
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January 2024 by Mark Kent
Called up here Friday the 22nd and talked to a man named Chris about a starter for my Toyota rav4 was on the phone with him a total of 30 seconds before he told me nope don’t have it can’t get it I asked if the vin would help and he said there was no need they couldn’t get it so I called the Kenly Napa and the young man there told me that they and Wilson had one in stock needless to say I went to Kenly and picked it up and put it on not the first problem I’ve had with this location will be going to Kenly for now on
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October 2023 by Ivan Blackman
Had exactly what I wanted and there was no hassle checking out
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August 2023 by Kayla allen
We had such an amazing experience here. They really went above and beyond for my family. We got stranded there when my car broke on our way back from Myrtle Beach. Thomas helped my husband for at least an hour in helping his air filter. The nicest lady in front ( didnt catch her name) used her own money to buy my 3 kids snacks from the work vending machine. We are so appreciative of them and it was such a great experience at this store highly recommended.
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July 2023 by Consuela Battle
The employees was really nice. Had me laughing up something will be going back
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July 2023 by Justin Creasman
Georgiana and Chris were awesome to work with, they were super friendly and Helped out the most they possibly could.
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June 2023 by Amber Owens
Today on our way back from Busco our truck kept going into limp mode. We stopped here to get two parts and we didn’t have all the tools needed and they helped us find them and use them. They let our kids sit in the AC as it was scorching hot outside (we had to make the repair in the parking lot). As we were already stressed with the problems we were facing it was very relieving to find an auto parts store with such great motivation to help us fix our problem. We are amazed at your customer service and forever so very much grateful for all of your help. Thank you ?
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June 2023 by David Doudney
We use Napa all the time. Good service.
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April 2023 by Adam Jones
Went to take some core parts to get money back and I thought I was going to have a hard time because the first guy was saying he couldn't do it because I paid using after pay. I was about to get a little agitated and tell him that's not my problem that's his problem but the other guy in the store quickly came up and took over the situation and gave me the money. So that's why I give 5 stars because it was almost closing time on a Saturday and I didn't want to have to wait till Monday to come back.
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February 2023 by The Power1
Overall not a pleasant experience, the staff seemed to be busy with other things and were not focused on customers. I stood in front of a cashier at a register for 15 minutes while other staff simply walked past me or ignored me completly.
