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November 2023 by Jean Sinor
Richie’s evaluated and then towed my vehicle through AAA. I had it towed to their business. These are the nicest people! Very professional and compassionate. They worked on it the next day and got it back before closing time. Highly recommend them!Services: Auto engine diagnostic
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October 2023 by Kimberly Stewart
We have a Gold membership with Life360 and Richie’s Towing Services was called to help in our situation! Eddie came to our rescue! His knowledge and the experience he has is 5 star! He got there 30 minutes earlier than what they told us and we were done in no time! Even if I didn’t have Life360 I would call Richie’s towing service for any of my car towing needs.Services: General repairs & maintenance
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October 2023 by Hines Family
Richie's roadside service was awesome. Very prompt, courteous and professional. The driver was great as well. Will definitely use them in the future for any towing needs I may have.Service: Car towing
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October 2023 by Dawn Tillery
Horrible. Richie’s picked my car up and instead of taking it to my residence they towed it to their lot. Held it for 3 days giving me the run around about having it towed to a body shop. They wanted to rack up on storage fees and get that second towing fee. Thieves. Dishonest.Service: Car towing
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October 2023 by Patricia B.
My car failed inspection. I needed it fixed and did not know what to do. The people at RICHIES were awesome. Very personable , respectful and knowledgeable. I was able to get my car in same day and everything was explained on what work was done. I was even given a ride home and picked up when my car was ready. It means a lot when spending your money that you are given respect and patience. I would DEFINITELY recommend and use them again.
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October 2023 by Angie O.
Triple A sent them to us Just awful. Our battery died and when we called we told them battery replacement, got a quote and made sure they had the battery They didn't bring the battery with them and by the time they got to us it was the end of mechanics shift soooo they made us wait until the following morning The next day the manager came out because we complained and he still didn't bring the battery Manager went back to shop to pick up battery but when he came back he had no tools. Thankfully we had some toolsIn our house I would never recommend a service center that leaves you stranded for 24+ hours
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September 2023 by Kelly Proctor
Service was excellent but I thought price was high based on my passed experiences. My vehicle had mechanical issues that I couldn’t fix at Lowe’s. I contacted Richie’s and the roll back arrived approx. 40 minutes later. The operator of the truck was knowledgeable and professional. They towed it to Synergy which is approx. 4-5 miles away and it cost $300. It was a Sunday but, the last roll back about I used which was about 2 months ago in a holiday carried vehicle from Goldsboro to Wilson for just over $200.
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August 2023 by Joanna Espada
Never to be on the street when having a car is a good experience. Thanks Pete Pulley for your excellent service with us and to look all the ways so we can come safe back home.Service: Tires
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August 2023 by Andrew Richardson
I call Richie's for all my towing needs and if you don't use them you are cheating YOURSELF!!!They have the best staff of professionals that's courteous and on point...Choose RICHIES for all your auto needs,like capital one"whats in your wallet?!"Don't leave home without them?
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August 2023 by John Brooke
They were one hour late arriving to my home. The gentleman was very polite and professional. My tire was changed in a very efficient manner.
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August 2023 by David Lawrence
The Brother Came To Help With My Concerns Even Thou It Was Late Evening. Very Professional And Understanding. Highly Recommend ? Greatly Appreciated.
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August 2023 by Abel Collado
Towing was professional and friendly Guy..Good towing truck capacity for suvs and trucks for your needs...very safe....second tow for me and all where great , on time and if there is a time delay truck driver will call you to let know an update...will continue using Richies for Roadside assistance.
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July 2023 by Guo-Ping Zhou
To AAA, Richie's Automotive & Cycle Connection, IncMr. Antonio provided excellent service. I very appreciate his great and professional helps.
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July 2023 by Amanda R
My car was at *********** of ****** for repair. It is an old Jeep so they were not sure they could get the parts needed. They could not get the part. But despite all of my contact information being in ********** service department, instead of calling us to let us know that it was going to be towed, they just had ******'s Automotive pick it up. So now I owe nothing to ***********, but these unscrupulous individuals, ******'s Automotive, say I owe them $1185 for towing and storage. By law I am supposed to be contacted prior to my vehicle being towed. This is a breech of Good Faith and Fair Dealing. Not only did *********** not contact me, but ******'s Automotive only contacted me when I received a letter that they were selling my Jeep to pay for illegal towing and storage. Do not use this company.
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July 2023 by Ezra Collins
Such a great staff and technician crew. Everton recovered my broken down trailer on the side of I-95 with the wrong info from the insurance coordinator. He showed up and needed additional equipment but was able to improvise without it and did not cause additional damage to my packed trailer. Thanks, Everton!!!
