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March 2024 by E. D.
Don't use this business. Don't use their Rofu card (linked to your bank account) and definitely don't waste your money on their chicken. Not a regular user, had it for travel as they were not local. Stopped for gas and 2 pieces of chicken. Husband used Rofu card but hadn't used it in well over a year and had forgotten it was linked to our bank account. (On us, but we had moved out of state and the bank account we had used was closed when we moved.) Immediately, within 1/2 hour, contacted Royal Farms to notify and provide a valid payment. No one could do anything but update our address. Their payment program is through Zipline....not open until Monday. This occured Friday evening. On Monday morning we contacted Zipline who offered to update the bank info, but could not retro do anything about the charge made Friday evening. "You'll be notified how to pay it". Ok. Two days later, info comes in email, we call, it's credit collection agency. We pay the $21.71 for the fuel, and we pay the $6.82 for two lousy chicken drumsticks....total $128.53 - they charged $50 per transaction. Yes, it was our error, but when you try to reconcile it within 1/2 hour and they have no way to take payment, this is extreme. Also, we spent over an hour on the phone trying to speak to someone who could help. Literally after contacting the company after all was said and done, paid in full - we were basically told "too bad".
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March 2024 by carroll spencer
I actually liked this place..for a convenient store it was rather impressive..have not tried the chicken although I intend to as I have seen several really good reviews on it..lots of snack options..friendly employees..good location..
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March 2024 by Jen Cunningham
Stopped for gas and decided to try some hot food. Buffalo chicken sub and a 3 PC tenders meal with fries - both were hit and really good. No complaints here and we'll definitely be back!!
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March 2024 by Vicki Shearin
Walked in and not one single person spoke. Walked around a few minutes, again, no one spoke. The food looked old and greasy so I just Got a coffee and the cashier acted like it was a bother to have to ring me up. Never going back.
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March 2024 by Kathyann Carmona
Ordered Chicken tender sub, pulled chicken club, fries, gravy, and potato salad. Chicken tenders were very good. Pulled chicken was not "pulled". It was just a deboned piece of fried chicken plopped on a bun. Tasted good except for the large pieces of fried chicken skin.The sides were HORRIBLE! western fries were soggy and gravy had garlic in it and was spicy. Potato salad was basically the fried farm fries chopped up with some green onions and a very small amount ofmayo which made it dry and spicey. Do yourself a favor, order chicken but skip the sides.
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March 2024 by Cameron Ellis
The food was not very good. Chicken was super greasy and over cooked, the biscuit was moist for some reason, wedges bland, and Mac n Cheese tasted undercooked, but I give it to the staff they were very friendly and nice, the store is great, I think with a bit of time this place will be amazing. I hope to try it again soon and it will be better!
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March 2024 by Will Ranke
Really not a great experience. The kitchen was definitely behind when I went. The food was ok enough but the attitude and customer service is certainly lacking. I'll give them another try once they sort out the bugs of a new system.
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February 2024 by Sean
The girls making the sandwiches and serving chicken today 2/26/24 around 10am are terrible. Super slow. Took 20 minutes to get my sandwich. There was one other person waiting for food. So it’s not like they were busy. Mostly they were just standing around, chatting with each other. They didn’t even put half the ingredients on the sandwich I ordered…
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February 2024 by Judy Williams
We decided to try the chicken as it looks delicious but we were very disappointed it tasted like it was cooked this morning as if I hadn't of brought it home I would have took it back. So I had to order me something else from Best burger and this Chicken didn't get eaten. I Don't care if this is a new store they knew better than this I want be going back and I'm real disappointed I was hoping for.Better food than that it was as hard as a brick.
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February 2024 by Carla Sharpe
The fried tenders and western fries look very fresh however something is missing from the batter. The prices are extremely too high.
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February 2024 by Bradd Nichols
Very unsatisfying. The food was delicious but not worth the price. I paid $9 for a chicken bowl and all I received was a scoop of mash potatoes and one piece of chicken pulled apart and put on top in a tiny cup. Didn’t come close to filling me up and i usually expect $9 worth of food to do so.
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February 2024 by Anthony E. Edwards
Not going to give lower score because just opening. However, my Grilled Club Sandwich was cold and Western Fries a little blan. Was really looking forward to Royal Farm coming to Wilson area. I'm sure it's going to get better. Royal Farm in Md is on point. After spending $31 on sandwiches and western fries. I'm the only one that ate the food. Wife and son didn't care for it at all. Did have to warm up my food. Live less than 15 minutes from store.
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February 2024 by Freddy kruger
Delicious chicken Mmmmm...
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February 2024 by Shenna W.
Pretty interesting store. Just opened in Wilson and everyone is here to find out about it! With the influx of people, they are doing well with keeping everything moving and orderly. The customer service is good. Very helpful and kind. They had someone helping people complete their orders for food and others walking around asking if you needed assistance. Pretty it's just for the opening of the store - don't see it being a regular service. Now, outside of it being a gas station they offer food - fresh cooked food like fried chicken. It's set-up like Sheetz honestly - order at the station and pay at the register...wait for them to call your number - boom food! We ordered a four piece dark with potato wedges. I wanted to also try the mashed potato and gravy - all in all it was a total of $14.12 - so not cheap (if that's what you thought lol) The chicken was good and fresh like they marketed. It has a very light batter with a little spice to it. That same spice was found on the wedges and the gravy. The mashed potatoes were blah, wouldn't get those again. The wedges were crispy on the outside and creamy on the inside - definitely will get those again.
