Verizon is highly praised for its excellent customer service and efficient support. Customers report being greeted promptly upon arrival and appreciate the quick service, even during busy times. The staff, including agents like Xavier and Nakia, are noted for their helpful attitudes and willingness to assist with various issues, from fixing phone problems to setting up new devices. Many customers express satisfaction with their experiences, feeling valued and well taken care of. Appointments are handled efficiently, allowing for quick resolutions. Overall, Verizon in Wilson, NC, is recommended for its great cellular service and dedicated customer care, making it a preferred choice for many.
Listen! This is exactly what I mean when I say does customer service exist anymore. Tyler made me a believer again 🙏🙂. He was very knowledgeable, patient, and kind, Such a easy going cool guy 😎.The store was pretty chill too, but he did his JOB!! Thank you.
May 2025
Went in to get my tracphone phone line switched over to Verizon and Tyler was awesome! Persistent in getting my number switched and great customer service, would recommend anyone come here!
July 2024
Shout out to Xavier! Was able to help me out with the phone issue I had and the tablet I got! Has an awesome attitude and customer service! Thanks again!
