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February 2024 by Tracie Beard
I rather come here (& pass ward) for a positive atmosphere, being assisted & treated as a human being. I may wait. You may find a line, but every time I make it to counter I am helped, everyone has been pleasant & helpful never rude & snarky trying to entertain coworkers by demeaning customers with disabilities.
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February 2024 by J. W
This is the sorriest excuse of a Walgreens I’ve ever experienced in my entire life! I am done wasting my time with this location’s pharmacy! The wait is always ridiculous and they never have anything in stock or fill prescriptions in a timely manner!
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February 2024 by Itzel Hernandez
I was on call to check if my proscription was ready and like always they had a random robot lady asking WAYY too many questions. After that I was now talking to someone who could “help” and she said she couldn’t and she was gonna hand me over to someone else. I am now on wait for abt what felt like 10 minutes. I was now talking to another person they said “what can I HELP you with” and then hung up and I know for a FACT you can’t hang that phone up by “accident” I have plenty more experiences with this Walgreens I know these people don’t know how to work. IF YOU DONT LIKE YOU JOB THEN QUIT ITS NOT THAT HARD PEOPLE
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January 2024 by April Gardner
If I could give a zero I would! Every single time I come to this pharmacy it’s always an issue!! And a super long wait after being told it was ready the day before! So frustrating and one lady is always so rude!! Most definitely switching pharmacies!!!! RIDICULOUS
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January 2024 by Gail Joyner
Wait time is 50 minutes, online app. Not working properly
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January 2024 by G
By far the SLOWEST pharmacy I've dealt with and it didn't use to be that way but the last year or so it takes all day for something as simple as ibuprofen 800mg
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January 2024 by Breanna Smith
Every time I’ve been here they’ve been slow. It could be that they’re understaffed but if so, then Walgreens needs to step up and hire more help for these poor workers who have to scramble to meet everyone’s needs. I waited in a line of 11 people inside the other night and the line of cars outside was no better. No one wants to stand in line for over an hour for their much needed meds when they’re sick. I’ve been on hold for over an hour with “3 callers ahead of me.” I need this medicine and got a text it was out of stock at this location. Something as simple as getting a prescription sent somewhere else has taken far too long than it should.
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January 2024 by Marilyn Wagner
Absolutely the most frustrating pharmacy experience ever!!! Always!!! Staff are rude and slower than molasses! Incorrect information is constantly given you through their online text system and you can forget calling to get clarification because they NEVER NEVER answer the phone! They do not follow through with your insurance company if prior approval is required instead they will remove the prescription from your fill request without notifying you! So, on top of all this, and more, you go there for clarification and or pickup and wait 45 minutes, or more, only to leave more frustrated because your question(s) aren’t effectively answered and all the meds you were expecting are not ready for some reason. Then the wonderful journey begins again waiting for that trusting text to come telling you your meds are ready, never mind calling with questions you have, then driving once again to the pharmacy to once again stand or sit in line for 45 minutes to only again find out something again is not right! I do not clearly understand what Walgreens pharmacy process truly is but one thing I know is it is clearly NOT working!
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January 2024 by Stacie Ruby
Employees never answer the phone and if they do its to put u back on hold and eventually hang up on you. I can never get my medication on time I might die one day waiting on it.
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December 2023 by david siffer
They never have the medication you want in stock, their fax machine has been “broken” for seemingly years and they will never answer their phones.
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December 2023 by Dina B
Very poor customer service. Waited on hold for the pharmacy for 30 minutes; someone picked up the phone and said they would be right with me and then proceeded to disconnect the call.
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November 2023 by Kathy Jernigan
If I could give no stars, I would.Been waiting over 25 minutes for someone to wait on us at the pharmacy and they take forever and they claim to be short staffed. C'mon, who they think they're fooling???? There's 6 people working today
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September 2023 by Steve Bass
Worst customer service experience at a pharmacy ever. Prescription called in 9/16/23. Was told would be ready at 8 AM 9/17/23. 8:15 AM Prescription not ready. Went to doctors appointments and checked back at 12:15 PM 8/17/23. Associate said not ready. Check back "couple hours". Called back 2:00 PM. Not ready! Called back 4:15 PM. Not ready! Walgreens is the only pharmacy that makes this particular Prescription. Lazy pharmacy technicians!
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September 2023 by Jimmy Bass
Why is this location still operating!? They never answer the phones. Slow as snails and always got a line wrapped around the side of the building. This is the only location that can’t get it together
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August 2023 by Google user
Worst customer service experience at a pharmacy ever. Prescription called in 9/16/23. Was told would be ready at 8 AM 9/17/23. 8:15 AM Prescription not ready. Went to doctors appointments and checked back at 12:15 PM 8/17/23. Associate said not ready. Check back \\\"couple hours\\\". Called back 2:00 PM. Not ready! Called back 4:15 PM. Not ready! Walgreens is the only pharmacy that makes this particular Prescription. Lazy pharmacy technicians!