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June 2023 by Blues Hazel
If you want to be cussed at, yelled at, talked over and racially profiled by the front desk clerk sherry. This is the place to be, I’ve had this storage for years and until she started working there and letting her own emotional feelings get in the way of doing her job, which is to HELP others, I had no issues. The amount of money I have spent here, had rent go up multiple times, with no warning, still made my payments and all while grieving a parent and having the clerk say she does not care. Bottom line, if you’re looking for terrible customer service and nasty attitudes, come here. Michael, the manager, is the only reason I am still here and has actually been sympathetic. However, nobody should have to go through management every month because the people who work in the front office are unable to control their temper and scream at a paying customer.
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February 2023 by Gerry Grey
Have a unit here for years i highly recommend this place
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October 2022 by Michelle Taylor
Very friendly with reasonable prices. Great customer servive
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May 2022 by James Stewart
Great staff..and storage.
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June 2021 by Anne Atkinson Flynn
Very nice and understandable owner
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April 2021 by Teresa Davi
Waited for over an hour only to be told they didn't have what we needed
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November 2020 by Michael Snell
A no-nonsense facility that's always secure
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August 2020 by Dustta Haines
Great office staff always clean inside and out
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June 2020 by LaTonya Scott-Galloway
Great Experience at Bermuda Run/Advance Location - glad I was able to connect with Todd! He confirmed everything efficiently and easy without leaving the comfort of my home.
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April 2020 by Tiffany Brown
I only want to get my personal papers and have advised them I don't want the other items they are free to take these and auction them off as they see fit. There is nothing anyone can do with my personal papers so I would like to have them back. If Amanda were still there I'm sure she would have worked it out so I could get those items. Since she left it's been different.
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February 2020 by Sam C.
Well. Everything was alright for awhile. The following are a list of things I didnt like. 1. After having my storage unit I went one day ti put something in my unit. Idk what happened, but the door was ofd thw track like someone had backed I to the door, or puahed it off the traxk trying to get in. 2. I went to my unit on a Wednesday to start clearing it out. Once I opened the gate, the door never shut back. I went to the office and let them know. I came back on that Friday to finish clearing out my unit and the door was still open. Side note. If the lady who walked up to me while I was attempting to load my car worked at AAA. Maybe you should announce yourself instead of randomly walking up to the person who is unloading their belongings and knows the main gate is broken. I thought you were trying to rob me. (My inner Karen was coming out.) 3. Every time I tried calling to speak to someone, no one answered. So I left a message that I was canceling my unit, and I figured since I already was paid up for Feb, no one would credit me back any of the 56 I already paid, but I still had hope I might. They sent me a 25 dollar credit for myself or someone I know to use. Wont be using, as I wont be coming back.
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January 2020 by James Ming
Not enough trucks
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August 2019 by Kimberly Baker
Great customer service and truck rental for anyone moving etc.
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July 2019 by Jamesetter Credell
It's fine, I needed storage, they have storage. No muss. No fuss. I have never had a problem with feeling like my items were unsafe.
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May 2018 by Crystal Faulkner
Great Staff
