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January 2024 by Kidd (Kiddstoy)
IS IT TOO MUCH TO KEEP YOUR WEBSITE CURRENT?!Website shows store to have stock. I drive all the way there to be told they haven't had stock on the item I wanted in days. (Are they holding it behind counter for friends and family?)Website shows hard to believe great prices on some merchandise but none of the stores within a 50 mile radius has stock.
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January 2024 by Bradley Whitaker
Checkout line was packed yesterday. 3 clerks working. They looked like someone stole their ice cream cone. They all moved slower than pond water. Person who rang up our purchase stated "we are out of bags, so you will just have to tote your stuff to your car". Academy will never get another of my hard earned pennies.
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December 2023 by Donald Sink
Although I presently am not going to purchase a pistol they were helpful in my issues. I have arthritis in my right hand. He showed me a pistol that has been developed with that in mind. It's made , I believe, with a double spring for less recoil when fired. When I do get ready to purchase I will price check on the pistol I choose.
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November 2023 by Nani Rey (Rachel)
Great customer service. Super nice & chill staff. If you’re looking for meat seasoning injectors they have them here!
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November 2023 by Relentless Entertainment
Large selection of sporting goods and barbecue items. Store was pretty dead with only a few customers inside. The gun area was the most popular with customers.
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October 2023 by Josh Schroll
Bought a Glock 17 Gen 5. Doesn’t fire nearly every time I pull the trigger and it jams when it does somehow manage to magically pass a pellet through.BEST PART! Store will not take it as a return even though—and you can look this up—it states on their website defective items can not only be returned, but returned without original packaging. I have the original packaging and I was STILL turned down for a return or exchange. I will never do business with this “business” again; worst customer service I’ve had in a long time.
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October 2023 by Rena Cilluffo
The store itself was fine. The women's bathroom was horrible! No toilet paper at all. 2 stalls didn't seem to work and there was trash everywhere, the smell was bad too. I asked someone for assistance, he talked to the manager who was supposed to call someone to address it. I ended up going next door to use the rest room.
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October 2023 by Thomas Sheets (Slim G)
I was treated poorly while exchanging shoes for another size. Threatened with cops being called on me. They didn't harass my wife that way days before when she came into to exchange a pair of shoes. She doesn't have any tattoos on her face but I do. I felt discriminated against!
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September 2023 by Monte White
Like all box stores, it may be difficult to find an item but what I wanted was there at the price advertised. Will go back for other items when needed.
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September 2023 by Sam Catron
Did a return/exchange here and the team was so polite and pleasant. They allowed me to take the clothes I needed to exchange back with me to ensure the right items/sizes.
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August 2023 by Danielle Riggan
Tried to buy a Silverback basketball goal for several months. Was told several times that they do free delivery to this store. Finally had a sale where the basketball goal was $100 off. Was told it was out of stock and had to be delivered to home with a shipping fee. Instead of $899.99 it would be $1,100 shipped to my home. It’s out of stock at this location and they would NOT have the basketball goal shipped to this store. We just purchased the basketball goal from Amazon and saved $100 with FREE shipping to our home with Amazon Prime. We did attempt to call customer service per the store and they did absolutely nothing for us, told us there was nothing they could do. Horrible experience as we spend a lot of our money here and drive 1 hour to get here. Customer service is supposed to assist the CUSTOMER instead of pushing us away.
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August 2023 by Chris
I recently visited Academy Sports and Outdoors, and overall, it was a decent experience. While it might not be the most exceptional sporting goods store I've been to, it certainly had its positives.First off, the store's layout was organized and easy to navigate. I appreciated that I didn't have to spend too much time wandering around looking for what I needed. The selection of products was fairly extensive, covering a wide range of sports and outdoor activities. Whether you're into camping, fitness, or team sports, you'll likely find something that suits your needs.The staff were generally friendly and willing to help when approached. While they weren't overly enthusiastic, they did provide assistance when I had questions about specific products. I appreciated their willingness to help without being too pushy.On the downside, I did notice that some areas of the store felt a bit cluttered and could benefit from better organization. Additionally, the checkout process could have been smoother; there was a bit of a wait despite a moderate number of open registers.Overall, Academy Sports and Outdoors is a reliable option for your sporting goods needs. While it might not have blown me away with its offerings or customer service, it certainly delivered on the basics. If you're looking for a convenient and reasonably well-stocked store for your outdoor and sports gear, it's worth a visit.
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August 2023 by Patricia Lineberry
Great place for all types of activities needs. Camping, hunting, or just working out, you have q great selection there. Love this place. I find great deals every time I go.
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July 2023 by Nancy Cynor
My husband loved the store. They have a little bit of everything.
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July 2023 by Mary Bowman Romine
Great place to buy something and if it not what you wasn't easy returns friendly staff
