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October 2025 by Ray Pifferrer
Absolutely terrific service from the team at US Storage. They made it easy to get set up, and the move in was easy as pie. They selp boxes, so this helped a lot as well.
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October 2025 by J Kratzenberg
This was a very smooth experience, and also our second time using them!
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October 2025 by Kevin Robinson
Great Customer Service
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October 2025 by Nicole Crockett
James did a wonderful job getting my unit right!!! Thank you so much for everything! Great service!!
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October 2025 by Jane Motsinger
James was knowledgeable, helpful, found a discount for me. Pleasant leasing experience, and beautiful clean storage units. Very satisfied
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October 2025 by Stephanie Carroll
Great job!!!!
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August 2025 by Julia Lavallee
While I don't have a unit here, I have to leave a comment about the customer service I experienced during a weird package delivery situation. I received a packaged delivery notification with images of this facility in the background - I've never been to this facilty, I live across town, I have no idea how or why my package was delivered here. I called the office, spoke with Angel and explained the situation. She was so kind on the phone! She went and looked around the facility and indeed found my package 😵💫🙌🏼 She then gave me excellent step-by-step directions for how to get to the facility from where I lived and met me in the parking lot with my mis-delivered package and a huge smile - I felt like her top priority in that moment. I am so relieved and SO grateful she was there and so willing to help me, above and beyond her normal work duties. Thank you Angel!!
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August 2025 by Grace Kliewer
James was very helpful and kind! The process was very easy and I have had a great experience with storing my things! Definitely recommend!!
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August 2025 by Z H
Very quick and easy, no hassle. Angel and James are awesome - maybe the best to ever do it.
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August 2025 by J C
I was trapped( and for your record Angel and the district manager I didn't feel like I was trapped) on the property for an hour and nobody came to help me and when I tried to speak to somebody about it all I got was disrespect. And so now I'm having to wait for the district manager to contact me. Update So I finished my phone call with the district manager and all they were willing to offer me was half a month and half ass apology. You would think the fact that I had to call the police would make the situation a lot more serious but I guess not for these people. So what I've learned now is never come here after 6:00pm.
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August 2025 by Nicholas Massaro
I just want to take a moment to recognize Angel who works in the office here. She is absolutely a reflection of great leadership here - she was helpful, kind and - the reason for this post above all else - honest. I recently cleaned a locker out here. I left an entire bag of tools behind on the cart in the hallway. Dewalt drill, bunch of hand tools, probably 1k worth of stuff in my tool pouch. She found it, recognized that it was mine and held it behind the desk for me. Not only is she a hard worker (clearly) but she’s ethical and honest. And nowadays, that’s hard to find. I will ABSOLUTELY recommend this place to anyone in need for this reason alone. So, thank you Angel!
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July 2025 by Kelly Kotowski
Mr. Carter did an outstanding job! Very professional and appreciated.
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July 2025 by Craig Moore
Excellent customer service. Very helpful!!!
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July 2025 by angie lynn
James was excellent. He showed me how to use the storage app, very professional and personable. Great experience !
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July 2025 by DofZion1998
Thank you James for such a seamless experience! He was very friendly, courteous and explained everything with such great detail to begin my rental unit process. 10/10 would recommend.
