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September 2023 by Jada Moore
William gave me an excellent experience at Allegacy. He was very friendly, efficient, and helpful with several transactions that I had!-Jada Moore
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May 2023 by cody cox
Needs to work on customer service. Horrible experience with this company so far. Can't type my address in right so I can receive my card, and for this new seprate issue today, when I called the first time and left a message nobody calls back. So I call again and y'all want to get an attitude because I'm asking common sense questions, and what I'm asking about is not a small sum. Not to mention you take all holidays off and not open on Saturday is beyond stupid to me. But don't worry I will empty my account as soon as I get my money I'm done with y'all I can find better.
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December 2022 by Ernest Lunsford
At around 10:30 AM to 1053 AM on 12/05/2022Teller : 293083Took $200.00 from $8,000.00 cash that I pulled from my account from the approved loan in my account on 12/05/2022. She is stealing from the Credit Union and needs to be charged for stealing from a federal banking institution. If, Your cash counter is correct in no mistakes all these years of using the counter. It has to be the slight of hand of this teller you've hired. I will not be back to this branch as long as this teller still is employed. I had no problems before. Beware of this teller. God for give me. I wanted to cuss her with everything in me and tell her what she really is. Stealing $200.00 from a elderly retired person is right down evil. I have two witnesses to the theft.
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July 2022 by Thomas Adams
The few times I ever have to use the bank they are either closed or the machine is broken. Lucky I started my account with them so many years ago or I'd close it. Always issues with allegacy in general not just this one
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February 2022 by TeslaintheDark
Great staff just have to wait alittle most the time when coming here.
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September 2021 by Miranda Peacock
This has become just another bank. Easily as money hungry and indifferent to their customers as Wells Fargo and Bank of America were at their worst.
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September 2021 by Na'Zyia Brice
i like this bank because they help me a lot and they work with my school.and my saving money
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July 2021 by Melanie Wong
I've never been to Allegacy before until today but the service was Awful and the guy name Chip was so disrespectful towards me, just kept saying YOU this and YOU that instead of saying miss or sir and the way he spoke to me was even worse I'm glad I don't bank there
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May 2021 by Alisa Carithers
Extremely slow drive thru. Lobby is only open 12-4, guess this is the time when you can’t get Covid. Come on Allegacy open up, most other banks have!!
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January 2021 by June [Gaming]
Look like Allegacy getting bad reviews most credit union isn't good. Terrible service. Yesterday they on hold my friend transition. It's were ridiculous. I don't wanna team up with Allegacy anymore
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December 2020 by Gilda Holmes
I have been a member since I was a kid. They haven't disappointed me yet.
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November 2020 by J C
Super slow, will always wait for more than 25 mins..
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September 2020 by Steve Fields
Allegacy no longer acts like a friendly Credit Union. They act like a big bank and their customer service is AWFUL! I would recommend going somewhere for your banking needs.
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September 2020 by Jay Flight
Look like Allegacy getting bad reviews most credit union isn't good. Terrible service. Yesterday they on hold my friend transition. It's were ridiculous. I don't wanna team up with Allegacy anymore
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July 2020 by Alex Chimbulev
THE WORST BANK OR 'FED UNION' EVER!0 customer service. 0 accountability. 0 diligence. Only old crusty folk, small town/village people filtering how to treat or assist 'members' whatever that means. This is more like a country club than a financial service!