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March 2024 by Michael Turner
Nice selection of high quality mattresses. Rick was knowledgeable and friendly.
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March 2024 by Debra Bennett
Rick was fair and helpful. When the incorrect mattress was delivered he made it right. Thank you Rick!!
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March 2024 by Grant Norman
Rick was awesome to work with. Highly recommend dealing with him.
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March 2024 by Kendra Wilcox
The decision process, purchase and delivery was nothing but positive!
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March 2024 by Lindsay Caffey
My family and I went looking for a matress today and Rick was so great! He was very friendly and helped us find a great mattress! Great experience!
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March 2024 by Tracy Sanders
Rick was so helpful! Excellent customer service!
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March 2024 by Harold Fischer
Rick was very knowledgeable, courteous and professional. He was straight forward and precise with his answers.
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March 2024 by Ryan Kirk
Our first time here, just moving from California. Rick was very helpful and professional. Highly recommended.
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November 2023 by Keith Tucker
Rick @ the Stratford rd, w-s store did a great job answering questions and being patient while my two girls (ages 9 &12) tried to find a "goldilocks" bed. With his help we found beds for the girls and the prices were so good I also bought a new bed.Please don't commit to a competitor's "sale" price before shopping at America's Mattress Warehouse!
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October 2023 by Billy Williamson
Beware of this store’s policies, been in this store over six times looking for a bed and everything had a comfort guarantee- lo and behold you come in today and now it’s only on M S R P beds. I ask Rick why that is, he says every store is subject to change whenever and wherever they want to. Sounds pretty shady to me. How can you back some products in your store and not all products in your store. Do yourself a favor and shop elsewhere. I will not go back to a place that bashes all the competition in the area anyways, and that’s all they do here to try and get your business. I’d leave 0 stars if possible. By the way check the comment from the company owner replying to another comment about a 125 day guarantee on mattresses, doesn’t look like MSRP anywhere to me. Same thing, company promises until it doesn’t benefit them any longer and then they change up. Not solid at all. Edit and update-as soon as the company owner found out that I left a review, he has refused to do business with me even if I wanted to-don’t know about the rest of the business world, but I worked hard for my five star review business.
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October 2023 by Gail Hiatt
Bought mattress & box spring & was delivered on 8-4-2023. I knew after a week this mattress was not for me. My back, shoulders, arms, & hips hurt. I wanted my $3,636.93 back. Rick would not give my money back to me & he is so rude to me. I've called & been in the store. The first words out of his mouth "I've got cancer. What does that have to do with me getting my money back. Greedy man. I've not slept since this mattress was delivered. I'm 76 years old & I have praylazed vocal cords & I'm on a walker.i want to get a good night's sleep. I have toput my foot on the nightstand soI can get in the bed.im tired & need my rest. Never buy a Mattress at American Mattress. Like I said I knew after the first week the mattress was not for me.ive had a knee replacement
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October 2023 by Tania Mendez
The comments don’t lie! Rick was awesome! Very friendly and knowledgeable! Answered all of my questions and we were able to find the perfect mattress for me. Thanks again Rick! Can’t wait for it to be delivered!
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October 2023 by Jacob Abu
Came here right after I left mattress firm next door. Was instantly greeted and helped by Rick. When I gave him a budget on a mattress and frame, not only did he give me a better mattress than I asked for, I got it for cheaper than the initial budget I told him. Rick is the man. Best mattress store in the area!!
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October 2023 by Bobby Robinson
Rick Hill was excellent. A sales guy that didn't try to convince you. First asked me "what are you looking for.I explained a firm mattress. Showedme what they had without pressure. I was very pleased ? with my purchase
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October 2023 by Andy Perrell
Rick and everyone we dealt with were very nice. Product was delivered and setup for us in a timely manner. Everything was exactly what we ordered. Over all good experience!
