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February 2024 by Brooklyn Alm
My husband and I came in yesterday for wireless connection. Andi not only set us up for that but helped us get on a more appropriate cell plan for our lives and needs. We already have our fantastic wifi and feel so relived to be in a more comfortable plan. Thanks, Andi for showing us how to maximize our experience!
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February 2024 by Gustavo Queiroz
Corporate should really take a closer look at this store! We walked in to buy the new S24Ultra. Out of the 4 ppl there 1 came to us and it seemed as if he was doing us a favor. This gentleman was clearly not in the mood to help and answer all the question I had about a $1k phone, and the other employees were just seating at a desk playing on their phones and talking about some other customer! We were the only customers there!we left and bought it at the one on Stratford! Do yourself a favor, go to the one on Stratford, they know their stuff and are willing to help you!
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February 2024 by Cody Shin
I was immediately helped and got everything I needed
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February 2024 by Lisa Weldy
My husband and I went in this store and was helped so much by Kelsey after being at the Stratford store and being treated rudely, Kelsey helped us upgrade three phones with added discounts and was so very helpful , I'd highly recommend going here and do not go to the one on Stratford.
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February 2024 by Andrew
If I could leave a zero I would and if you’re reading this do yourself a favor, switch to T-Mobile.The final straw happened a last week. I was told that there is nothing they could do that I needed to call customer service in order to get help. I objected and the lazy employee went to ask someone else and low and behold he could actually help. He was short and snappy the whole time, I guess his pride was hurt from being wrong.I have had the worst experience with AT&T this past year, leading me to switch to T-Mobile (which coverage is better and price is great).
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January 2024 by Toni Settle
No greeting. I finally went over & sat down & I eventually got help
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January 2024 by Christopher Singletary Sr
The gentleman who helped me was named Bobby Gray. He had excellent customer service skills. Bobby was polite, genuine, and incredibly knowledgeable.
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January 2024 by Nicole Perez
Kelsey and Dwayne were awesome!!! So patient and informative! My family and I came in prepared to cancel our line in order to switch to T-mobile but they went above and beyond PLUS we connected the cellular service on our daughters apple watch.Customer service was A+Any questions or concerns ask for Kelsey or Dwayne! Appreciate y'all!!
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January 2024 by Ryan Jennings
Friendly service and transparent pricing. Helpful and found us the best deals.
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December 2023 by Jr. Isaacs
Ismail was awesome took care of me 100% , only two associates to help customers had to wait sometime just sad a company as big as ATT were making their customers wait that long.
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November 2023 by Erika Mitchell
I went in to pay my bill and was taken care of right away by Andi. He was so courteous and professional. He helped me resolve an issue and understand my internet needs. I really appreciate people who go out of their way to help ! Thanks Andi!
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November 2023 by holly h
Today, 10/28/23 I was suppose to have a tech come out to my house to install internet. I went to this locations about 2 weeks ago and spoke to a girl in the store (do not remember her name). I had to go through the same page I don’t know how many times entering my social #, birthdate and drivers license #. She told me a technician would be out on 10/28/23 to install internet. Back to today. No technician has shown up between the hrs of 10am-12pm. Call the 800 number just to be told that there is no work order for me to get internet. So why did I have to enter my social and stuff so many times for?
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November 2023 by TBNR Deadpool
Andrea was absolutely amazing and took the time to actually work with my fiancé and I, she was thoughtful, considerate and helped us transfer from T-Mobile.
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November 2023 by brandi
andrea has the best customer service, she took her time to help me transferproviders and get the phone & products i was wanting! would go back to her for help any day.
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October 2023 by Barbara Smith
Zamaris was a wonderful manager that did an excellent job to help me as a Senior Citizen to accomplish transferring to an updated phone!
