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December 2023 by Kristin Tolley
My salesman Terrance Craver was amazing! He was knowledgeable and very helpful! I would go back just to do business with him again.
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June 2023 by David Pulliam
I have bought a few things from here but this last one has been terrible. This new manager named Sara, Sarah… (I guess that is her name) is so arrogant it is unbearable to speak with her. Lies upon lies have been told by these people for the last few months. I could go on but customer care has documented and recorded all the problems and I would not recommend this place. Maybe we were just unlucky with the misfortune of dealing with it but my kids had to suffer because of it. The Ladder fell off while climbing because it was upside down and getting scratched and cut by loose screws and nails. Them getting hurt because the people improperly assembled the merchandise, not once, but twice. And because of that the manager’s and deliverers’ lies have really mad me angry. 3 times they said I showed up and no one answered and said they called me, another time they said they ended up in a field. Don’t do yourself the misfortune, you may not, and go to this Badcock in Midway, NC for sure.
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June 2023 by Carlissa Simpson
Their furniture is good quality and unique. Their customer service is always on point! Can be a little pricey sometimes but their sales are decent.
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June 2023 by Who Me
Nice looking furniture , but like Any other brand and Store , their products will wear Out just as quick . I have a Major Complaint , but I'm Stopping where I'm at . Good Luck !!!
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April 2023 by chey mack
Have gotten 2 sofas from them a Dining table and now onto our second bunk bed. First bed tore up rather quickly especially for what it cost.. but this second one was delivered just a 3 days ago and it's already falling apart finding screws that are striped and just random holes they drilled and tried to make things fit. Lots of screws that are not completely in. It's ridiculous for a 190 dollar delivery fee they just threw the bed together. Very disappointed. I'll learn to start giving an inspection of items before I sign off on things
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November 2022 by Michelle H.
Don't waste your money on A warranty or good customer service. We are on a tight budget, Babcock wanted to charge us 200.00 to Deliver. The guys that loaded the table messed the table up.But they won't come to my home and fix it,which would be good customer service.(and the chairs that they were suppose to fix, that didn't happen)
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October 2022 by Trameka Peterson
The lady from England was very helpful and had a washer and dryer ready for us as soon as we arrived as we had called her and let her know what we were going to purchase. The purchase was quick and easy.
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September 2022 by A Google User
The lady (her name is Dee I believe) at the store was very calm and helpful. She didn't push or pressure, and she was very knowledgable of the products I was interested in. I really appreciated her help with taking the table apart so that I could get a better look at the quality of the material and overall product.
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August 2022 by Jim G.
Your delivery driver goes 60 plus mph in a 45 mph zone and likes to tailgate the driver in front of him. Here's a pic of the vehicle.
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May 2022 by Tiffany Wynn
The lady (her name is Dee I believe) at the store was very calm and helpful. She didn't push or pressure, and she was very knowledgable of the products I was interested in. I really appreciated her help with taking the table apart so that I could get a better look at the quality of the material and overall product.
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May 2022 by Judy King
The manager was very nice and put pro light the atmosphere is really great good place to shop can’t wait to buy something else
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May 2022 by April Starks
Went in this evening to look at beds and was completely ignored. We were the only people in the store and the one employee working would not even acknowledge us. Disappointing as we have had great service in the past.
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April 2022 by L Rae
Elias was very pleasant to work with and provided information that helped us purchase the furniture that was right for us.
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January 2022 by Diana Lynn Nifong Moretz Houghtaling
Great customer service! As always I enjoy shopping at Badcock Furniture on Hickory Tree Rd, Winston-Salem, NC.
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December 2021 by Chris Hess
If you are in the market for furniture, Brad Newman is the guy! Excellent and efficient service!