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March 2024 by Affordable Motors inc
They’re pretty good sometime miscommunication takes place but overall.
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January 2024 by Hennessey Rodriguez
Excellent friendly staff
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December 2023 by Margaret Shaffner
After three years of being an established patient, my dog had an allergic reaction so we called as soon as they opened to schedule an appointment. I was told they were too busy and wouldn’t be able to see him for an emergency appointment. What is the point of a veterinarian office that cannot see an established patient when it’s necessary?
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December 2023 by Carlette Ewell
I bring my Fur Babies to this location. The Vets and Assistants are very knowledgeable about diagnosis of what is happening when there is a problem. They know how important your pets are to you as most have cats and or dogs themselves. They are very informative and keep records very well. You usually will receive a text and several calls to create and confirm appointments. They are expensive with certain medicines / procedures / tests tho so be prepared to bring your bank account LOL
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December 2023 by Samantha Gray
Dr Cook is amazing. She goes above and beyond even when I took my dog in daily for a week after her spay because huskies are dramatic and I was scared. All the staff here are caring, empathetic, and helpful but Cook gets an extra high five.
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October 2023 by Amanda Moss
I have been taking my Yorkie mix here for years and have their Optimum Wellness Plan which includes a yearly dental cleaning, vaccines, and his monthly preventative medicines for about $65 per month. They are very professional and take great care of my baby.
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September 2023 by Robyn Baker
They are super nice. Took the time to answer all of my questions. We’ve been happy customers for nearly 9 years.The Bakers
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September 2023 by Kayla Hicks
Useless. Waste of money. They never have appointments so you just waste your money on the wellness plan. They don’t bill correctly. They are inconsistent and at this point, a scam. Just save YOUR PET and your money and go elsewhere.
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August 2023 by Robin Glenn
They are super nice. Took the time to answer all of my questions. We’ve been happy customers for nearly 9 years.The Bakers
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August 2023 by Angela Barboza
The worst place you can bring your pet if your pet weighs more than 50lb. They fear BIG dogs and want to have them drugged before they will even see them. Ridiculous I’m not feeding my pet unnecessary drugs to make someone else comfortable. Pick another profession!
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August 2023 by Jordyn Buck
Holy moly I can’t say enough about the entire staff here. They’re always very accommodating. They really helped me out while I was extremely overwhelmed with my two large dogs. Dr Cox was thorough and gave me two great options for my boy’s issue and was very nice(even with her injury. Get better soon!) Thank you, thank you, thank you to this incredible staff!!! :) -Jordyn, Ramsey and Wes Patel
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May 2023 by Rebecca Pawlak
After leaving work early&wrestling an 80lb dog into my car I arrived 3 min late literally.. they had 1 lady helping a family..I sat with my dog in their lobby for 15min before someone came out of the back and asked if everyone in the lobby was helped.. I stated that I had not and had a 4:30pm apt.. she looked at me and said "we don't take late apts and the vet is booked solid and running behind."as thou it was my fault no one checked us in.. she said "we're half way thru your apt time now(as thou that was my fault) so you will need to reschedule" and sent me home with a dog suffering with horrible itchy skin.I will NEVER use their services again..I will be seeking a vet with a competent and compassionate staff...it's a FRIDAY NIGHT..so my dog is expected to suffer all weekend until I can find a new vet?? Because the woman specifically stated "we can't get him back in any time soon"Unbelievable
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April 2023 by Kelci Hazelwood
I had to delete my review from a week ago about how awful Dr Cox is, to update everyone on my experience today because this is just way worse, everyone needs to beware of Dr Cox. She does not care about your animals, it’s sickening. I posted a review a week ago and got a call from some kind of manager addressing my issues but apparently the issue was not addressed. I was literally REFUSED care by dr Cox because of my previous bad experience with her due to her very unprofessional behavior!!!! Yes, REFUSED. When my dog needed URGENT care!!! She was the only doctor available today, the sweet young lady answering phones named Alyssa told me there was a slot available for me to come right then but that it was Dr Cox there. I said since my dog needed to be seen immediately that would be okay, even though I strongly dislike this woman! Alyssa goes to inform her of the situation and she literally refuses to care for my dog because she doesn’t like me I guess. I’ve been a client and my dogs have been patients at this vet for 4 YEARS! This is ridiculous to happen not only once but twice and banfield allows this to happen. People need to stop funding a place like this where this kind of behavior is allowed. That woman should’ve swallowed her pride and done her job which is to care for animals!!!! You must not care for animals too much while refusing care when you are readily available !!!! This phone call happened TODAY and the first thing a recorded line says on the phone is this call may be recorded. HELLO BANFIELD listen to the recording!!! Ask your desk lady, Alyssa. She agreed with me that it wasn’t right what dr Cox was doing to me and my poor baby who needed to be seen right away! At this point I will NEVER spend another dime in here. Thankfully animal ark took great care of me and Samson immediately, professionally and kindly. This will now be my primary vet. Goodbye banfield and Lydia cox!
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April 2023 by Kelci H.
I had to delete my review from a week ago about how awful Dr Cox is, to update everyone on my experience today because this is just way worse, everyone needs to beware of Dr Cox. She does not care about your animals, it's sickening. I posted a review a week ago and got a call from some kind of manager addressing my issues but apparently the issue was not addressed. I was literally REFUSED care by dr Cox because of my previous bad experience with her due to her very unprofessional behavior!!!! Yes, REFUSED. When my dog needed URGENT care!!! She was the only doctor available today, the sweet young lady answering phones named Alyssa told me there was a slot available for me to come right then but that it was Dr Cox there. I said since my dog needed to be seen immediately that would be okay, even though I strongly dislike this woman! Alyssa goes to inform her of the situation and she literally refuses to care for my dog because she doesn't like me I guess. I've been a client and my dogs have been patients at this vet for 4 YEARS! This is ridiculous to happen not only once but twice and banfield allows this to happen. People need to stop funding a place like this where this kind of behavior is allowed. That woman should've swallowed her pride and done her job which is to care for animals!!!! You must not care for animals too much while refusing care when you are readily available !!!! This phone call happened TODAY and the first thing a recorded line says on the phone is this call may be recorded. HELLO BANFIELD listen to the recording!!! Ask your desk lady, Alyssa. She agreed with me that it wasn't right what dr Cox was doing to me and my poor baby who needed to be seen right away! At this point I will NEVER spend another dime in here. Thankfully animal ark took great care of me and Samson immediately, professionally and kindly. This will now be my primary vet. Goodbye banfield and Lydia cox!
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March 2023 by Deadpool 0186
They've been taking good care of my cats for the past 3 years I've been taking them