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July 2023 by S Teel
Very nice and knowledgeable staff. Found the shoes we were looking for first time.
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January 2023 by Rebecca Hudson (Becky)
Love this place. They have my size 5
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January 2023 by SC Mikles
Terrible customer service but a great selection of high quality brands.
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December 2021 by Alisha Crabtree
Just left and the sales staff didn't seem very interested in helping answer simple questions. She seemed quite annoyed I even bothered to ask her something regardless of the fact no one was in the store and I had walked around obviously looking for something. I didn't even get a hello. I was looking for something to buy today but I just walked out after the very short answers
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October 2021 by baron young
Always very clean in here wonderful staff
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October 2021 by Sarka B
Very professional sales lady, made my shopping experience awesome and I bought great shoes
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August 2021 by Ken Wagner
Good products and good service
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July 2021 by Keith Creeson
Busy had to wait a few minutes to get waited on but good service after the eait
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June 2021 by Allison Wilmesmeier
Store was completely empty and sales lady was a snobby j**** I came in to buy a new pair of birks for my husband for Father's day. Asked for assistance on finding a price... snobby mcsnoberson told me was marked inside shoe-- this pair was not so asked her again.... first words out of her mouth were birkenstocks were price protected.... um ok so what's the price? She was so rude I promptly left and ordered direct from birkenstock online on the bench right outside her store while my kid rode rhe train. Lol. Love to support local but this place was unworthy. Shame.
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May 2021 by Angela Vaughn
Very nice store and staff
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January 2021 by Jordan Burleson
My wife has purchased several pairs of Birkenstocks here as well as other ???? shoes. The staff and customer service could not be better. They are willing to help you try on as many shoes as possible and give you the best advice for the best fit. They can also order items from other stores and have them shipped to you quickly.
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January 2020 by Mitch Phillips
Was in thier Hanes Mall store 12/28/19. They were very busy and and the salesman Chaux grabbed 2 pair of shoes of the same kind ,because he knew, I would need to try on both due to my size. He was right on. I would recommend going by to see him if you are considering Birkenstock shoes.
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September 2019 by Keri Warren
They always have friendly staff and are readily available to help you find something. They are very informative about the product, company, and how they function as far as customer needs. This was on more than one occasion with different staff. Their product is amazing of course so I can't complain. All positive!
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September 2019 by JSE Woodie
Walked in Labor Day weekend. Every intention to lay down $$$$. Not one employee spoke or offered any assistance. Actually walked around us as if we were in their way. Gave us impression that we weren’t good enough to be in the store. Very snooty employee with long brown hair . A friendly smile goes a long way with customer not a snobby look. Hire some people motivated to move your product and not stand and look down there nose at customers.
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June 2019 by Daisy Sanchez
My husband and I walked in at 5:40pm on a Sunday. They close at 6pm. We came with every intention to buy shoes and make it quick. When we walked in we didnt get one greeting. The employees were talking and then moved to the back and were on their phones. We had a few questions but no one came up to us and were pretty much ignoring us like we weren't there. We walked out without purchasing due to the customer service. We walked out at 5:50pm and the gates came down as soon as we walked out.