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November 2023 by Cara Parks
Great service and really helped me with recommendations.
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October 2023 by LaKiesha Tucker
Store 190 @ Hanes Mill Court is by far the best BOOST MOBILE store. The customer service is by far the Greatest, the service is quick and easy and Sarah is the BOMB ?. Her personality, her spirit, he smile will make any customer service experience a great one. Sarah I will be back to see you and I appreciate you for all your hard work and wonderful friendly service. This location gets 10 gold stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
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October 2023 by Melissa
Super helpful! I received the best service and a great phone! Thanks Ladies!
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September 2023 by Becky Young
Had an amazing experience upgrading my phone with Sarah at this location! Was extremely informative and attentive and took the time to set up my new device. Highlh Recommend this location for your mobile services
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August 2023 by Latonya Carson
Awesome customer service very helpful and it’s everything
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May 2023 by Jan Caligan
David @ Boost took time to fix the problem & with a positive attitude. He gave the impression that this was as important to him as it was to me. 5 Star service all the way!
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February 2023 by Florencia Linares
Best customer service ever and great price for phones nice clean and lovely management thank you
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August 2022 by Santana Cochran
Today 7/31/22 we took our cousin here to upgrade her phone. There was a note on the door that stated they would be back at 2:00 it was 3:21 when we got there and we waited 4 minutes no one came to the door. They should have more than one employee working or at least take different lunches.
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July 2022 by Howard Coston
Customer service is awful
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June 2022 by Claudia Townsend
I so appreciate the guy who works at this location! I use to dread having to go to Boost but not anymore since finding him! He is super helpful and fixes whatever problem we have!!
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June 2022 by DEBBIE PAYNTER
Great service. Employee was very knowledgeable and helpful.
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January 2022 by Marion Tyson
Experienced phone trouble. Representative was very helpful.
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December 2021 by Ronnie S.
This store is the store from hell. The African American sales woman and the African American manager are rude and crude with ghetto attitudes. While shopping for a phone I was told that I couldn't afford a phone and that I should go to Walmart and buy a cheap one. I have never been so disrespected and needless to say would never recommend anyone else to shop there. I am a Boost customer and have been for years.I am satisified with their service with the exception of these very unqualified persons. I won't dignify them with a title representing a professional. This is truly a Boost store to avoid at all cost. After this encounter I am considering switching to another carrier.
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August 2021 by V. Thompson
Ok for a cellphone store! I will give you 5 stars because I haven't had any problems with your store.
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May 2020 by James Britton
Worst customer service ever. Went in and got a phone for my father today. Took 2 hrs. They worker had to try several phones in hopes that one would work. Finally after an he of waiting for them she gave us a phone. Bit the phone we received was running hot. She called he manager Mr Yong Lee and he instructed her to try another of the same phone. This phone was to be used by a senior citizen and he did not feel comfortable with a phone that is heating up. We politely asked to just be reimbursed so that we can just try somewhere else. They only offered to reimburse the phone minus the a restocking fee and the activation fee of 25 dollars they charge simply cut on the phone due to a sheet they have you sign. No good customer service here go to Wal-Mart and by the phone across the street. Cheaper and no activation fee. Having to dispute charges now and left out with no phone after 2 hrs of my day gone. Also have to report to the BBB.
