Hanes Mall is a bustling indoor shopping destination located in Winston-Salem, offering a diverse array of stores and dining options. Visitors praise the mall's wide selection, including stores that may not be available in their local areas, such as Rue 21 and Spencer's. The mall is described as clean, well-maintained, and safe to explore, with a nostalgic, almost vintage feel to it. Shoppers can indulge in a variety of experiences, from browsing the chocolate factory and Build-A-Bear Workshop to purchasing clothing, jewelry, and even Burberry fragrances at Dillard's. The staff across the stores are noted for their friendliness and professionalism, ensuring a pleasant shopping experience. While some visitors lament the lack of clear directional signage, making it necessary to wander around to find specific stores, the overall consensus is that Hanes Mall is a thriving and successful shopping destination, offering a wide range of options for all ages. Whether visiting for exercise, shopping, or simply enjoying the lively atmosphere, Hanes Mall provides a enjoyable experience for the community.
The bathroom needs help. The sinks were hard to get to work and the hand dryers didn't work. There were quite a few empty spaces and storefronts. But what was open was nicely maintained.
May 2026
We went to once upon a child and the gentleman was very nice and helpful. The young man with the purple hair helped us spot a good deal. The lady in Journey had really good patience.
May 2026
Clean and well lit. I did see security roaming around. Pretty good stores.
