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November 2022 by Sandra T.
I travel all over the world, and am always sure stop at Walmart for any of my needs.I visited this Walmart in Winston Salem with my sister and we experienced a lack of customer service and professionalism from two employees. I was disappointed with their lack of care for a mistake that was in Walmart's hands, and I was simply trying to get the price that I had seen on the shelf. I was hurried and treated as though I was wrong for wanting to double-check and reassure them that I wasn't making up the price I had seen. The woman tried to sing over me as I tried to explain to her the issue. Unfortunately, the two women I spoke to found it very odd that I wanted to hold the store accountable for the price shown on the shelf. Sadly from now on I have to take extra time to double check all of my purchases! Proof of pictures below.
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May 2022 by Brandon H.
This location is easily the worst Walmart to visit in Winston from the parking lot to the inside of the store it's dirty and never stocked the staff are also very rude sit outside of the family restroom for over 20 minutes to take my daughter in for a diaper change and a employee walked out who clearly was escaping work for a bathroom break I mentioned that it was meant for families and he instantly got hostile but what do you expect from a Walmart employee
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January 2022 by Corey S.
When I tell you that THIS has got to be, by far, the worst Walmart Supercenter I have EVER shopped at, you'd better believe me and avoid going altogether... unless you are the type of person that, literally, has nothing else to do throughout your day and don't mind at all waiting in an insanely long line before checking out. In comparison to other Walmart Supercenters across Winston-Salem, this store lacks both in variety of quality products to employees made available for service. With maybe two cashiers staffed for checking out the entire, massive store, you will find yourself noticing the enormous line of patrons gradually moving towards their turn at the self-checkout immediately upon entry! No matter what time of day that you try to shop here, it is ALWAYS overrun with people slowly pushing carts throughout the store with dozens of loud children at their side.
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August 2021 by Gail N.
OH AND BTW if you are going to have a mask mandate then you need to distance yourself 6 feet not 6 inches!
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August 2021 by Sergio L.
The worse Walmart ever!! It took me 35 mins to check out ! 35! Like wtf!!!!! Open more registers!!
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April 2021 by Morgan B.
The worst Walmart. Every single time the store is completely understaffed and wait times are incredibly long. There is no sense of urgency among the employees and there are 5 lanes open and self checkout out of 30 lanes - and the lines (including self checkout) are all 10-20 people long.
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November 2020 by Kindra S.
This Walmart Supercenter is usually well stocked, relatively clean, and has helpful staff for the most part. I do appreciate that this store has a FedEx Office Center inside and also allows for seamless online ordering/in-store pickup. That being said, I rate this location three stars because there are always VERY long checkout lines. Unfortunately, despite having multiple checkout lanes, this store's self checkout section is always the busiest, and the one moving the fastest. The other traditional checkout lanes are usually closed, with only the express lane and two others open at a time. Keep in mind that there are probably 15 checkout lanes. No matter when I go to the store, it is always short on open lanes. This is not great for customer service, for shoppers who have multiple items to purchase, or for those who are time conscious. I have literally stood behind customers with a huge cart (sometimes multiple carts) of food in the self checkout lanes, when I only had a few items. They couldn't figure out how to work the self checkout process or how to bag their own food themselves. The result was everyone behind them waiting longer than needed. This happens all the time. It's frustrating and causes a huge time lag. Basically, be prepared to potentially spend an extended amount of time in this particular Walmart. If you are in a hurry, or only need a few staple items, I recommend going further up the street to the smaller Neighborhood Walmart Store on University.
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March 2019 by Meredith S.
My normal branch shut down and this is the only other one I know close by so after several years of not visiting, I made the trip over. This is the corporate office so it is very big and a little intimidating but everyone is super nice and will direct you where to go. I didn't have a wait and since last being in a branch, you can now sign in for your scheduled appointments on a tablet or go straight to the teller. I was in and out in less than five minutes, which was wonderful. I guess this is my new home branch.
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February 2019 by Cynthia K.
Horrible. The website is messed up and does not account for online payments pending so you cannot rely on the balance information you seek. Bill paying is the worst. You set up payment to be made on a date and received by the vendor on a date. The money is taken from your account and not posted by the vendor because they have not received payment. If it is a credit card you receive a late fee, interest to your account etc. And according to the clowns working at truliant it is YOUR fault. Worst bank I ever had to deal with. They should shut their doors.
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February 2019 by Raven B.
Stepped in Saturday morning to open myself a savings account, I arrived at 11:55 and the lady at the front desk told me something along the lines of it being 12 so they wouldn't be able to help us today, I looked at my phone and confirmed for myself and kind of brushed it off, then she tried to explain to me how to do it online. Tried to do it online that day and the website itself would not work or let me open my account. I suggest they 1. Fix their websites to better cater existing and future clients 2. Actually take the time to help customers that come in during their business hours instead of rushing them out
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July 2017 by Jim C.
Terrible customer service. Its taken me five phone calls to straighten out a minor problem and still its not resolved. Asking to speak to a supervisor doesn't seem to matter. Time to switch credit unions.
