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February 2024 by Marsha Craycroft
The people who work at the store in Winston Salem are always nice and helpful. I used to shop in High Point.I do wish that y’all would order Marrakesh oil.
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June 2023 by Purposley_ Made
Store says they open at 8am Came to this location at 830 the store was closed. Had to drive across town and push my morning appointment back because no one was actually here
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May 2023 by Jacqueline Burrell
Excellent array of products and I especially wanted to give the guy that works at the Stratford Rd. store six stars. I don't know his name but he is always so helpful and courteous.
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February 2023 by Yudit Lara
The assistant manager Kristy was very rude. She assumed I didn’t have any kind of license just because I grabbed the wrong hair dye for the developer I was purchasing. I work in HR and that is not how you treat people. There was a young guy there and he was very pleasant. Unfortunately I cannot say the same thing about Kristy.
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January 2023 by Mariela Maldonado
Very nice store!!
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November 2022 by Venuz Guru
Bridget was amazing very informative. She is seriously a master colorist. She explained everything to me and even help me stay within my tight budget. I absolutely love my hair color and I owe that to Bridget ❤️❤️
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October 2022 by Maria Marte
Bridget was amazing very informative. She is seriously a master colorist. She explained everything to me and even help me stay within my tight budget. I absolutely love my hair color and I owe that to Bridget ❤️❤️
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October 2022 by ISSA MC
I have been doing business here for years, and been quite satisfied. The customer service at Cosmo has been a disappointment lately.I placed an online order 10 days ago, the items that I purchased were on sale, my transaction was complete and the money was pulled from my account immediately. However, 2 days later, I get an email stating that my order has been canceled, with no explanation. I went to the website to be sure that the items were in stock and they were but the price had increased dramatically! Ha... that explains it... I have sent customer service several emails in the last 7 days,with no response. And my money has still not been reimbursed.
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August 2022 by Lois Davis
Great knowledgeable staff.
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August 2022 by David Ellis
Quick online order pick up
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February 2022 by Tekeia Grant
The employees need better training on how to engage and interact with people. I wasn't greeted upon entering, the employees were just standing there gossiping. I was never asked if i needed help. When i did proceed to check out i placed all my stuff down and the cashier just looked at me like she was stupid, like i wasn't supposed to be there and she was shocked when my phone number worked as if i wouldn't have my license??? Didn't say have a good day or anything, she put my stuff in the bag and just looked at me. It was a very uncomfortable environment for me and I won't be returning to this location. Two stars only because the store was well organized and clean.
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February 2022 by Debra Marion
This is my go to for my salon. Always so helpful and friendly
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November 2021 by Lindsay Walser
Look, it's simple really... Us licensed cosmetologists love you and all you have to offer! Whether it be hair care products, tools of the trade, a knowledgeable sales team, ya know the friendly faces behind the counter always willing to help?! Way to go team! ? ?
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June 2021 by Tiffany Marion
Peggy is wonderful at her job and was super helpful in finding what I needed.
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March 2021 by Tonya Boggs
Great place to shop for my supplies ! Great staff too!