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June 2023 by Jasmine Ford
I came into the store after my phone was stolen all my pictures of my mother in law that passed away were on the stolen phone the lady from another cricket store told me I couldn’t retrieve my account because I didn’t remember my gmail information. I decided to give another cricket store a try and came in Reynolda it’s very small store barley any parking but the customer service I received from the young lady working alone was exceptional she had a line of customers and juggling two customers at different computers and had a customer on the phone and she didn’t seem faced by the pressure after it was my turn and I explained how important my pictures were and I needed to know if I could get them back she told me she would try to retrieve it right after she was able to find out my account email and helped me reset password I was so grateful. The young lady name was Jessica or Jennifer from now on I will only go to this store and know that I am receiving the best customer care service keep up the good work cricket
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June 2023 by Sissy Wiles
The young girl there was very helpful and kind. She really does her job well
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June 2022 by Geraldine Penn
Very friendly staff. They took care of all my needs.
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September 2021 by victor amachree
Good customer service
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June 2021 by Sandra Crawford
The young ladies were very nice and helpful. They didn't try and force any merchandise on us. They told us what they had and what was coming out the next day. They had it in the supply room. We chose what we wanted bought a case. The sales associate proceeded to back up download and set up my husbands phone. She was great! Very pleasant.
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May 2021 by Tania Huerta
The staff was very helpful and attentive as soon as I walked in the door , honestly some of the best customer service I’ve received . Definitely will be coming back for some more purchases
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May 2021 by Jorge Hernandez
Its a great store employees love to help out get things done and they speak English and Spanish amazimg service they have yall should check them out
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May 2021 by Eduardo Moran
Amazing work today Jenny and Maria are really great staff ??
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May 2021 by Marvin Young
Great COSTUMER SERVICE
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December 2020 by Nicole Horne
Unsatisfactory I purchased over $100 worth of merchandise and get home and it doesn't work & a no-refund policy ok but to tell me that you can't even switch it out for a working product is unacceptable
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November 2020 by Lonnie Blue
The one Silas Creek great help and got my cell phone fix.
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July 2020 by mariana gatica
amazing staff ! great customer service and knowledgeable staff ;)
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June 2020 by Cinthya Mendoza
Great customer service! I love it here! Ladies working there deserve a raise :)
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June 2020 by Wendy Mayo
amazing staff ! great job cricket !! ;) ladies that work here are so helpful and lovely ! will be my new store form now on !
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June 2020 by Shaunta Beasley
Thank you for your amazing help every time I come
