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March 2024 by Joe
Originally chose not to rent a unit bc CubeSmart was requiring purchase of insurance. After hanging up, local manager (Leah) called me with a solution to use an existing renter’s insurance policy to meet the requirement for CubeSmart. She was trained well on how to overcome the problem, reached out quickly to offer the solution, and was ready to execute the contract when I showed up at the location. Couldn’t ask for more than that!
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March 2024 by Jackson Jetson
Excellent facility and friendly customer service ?
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March 2024 by Annamarie DSouza
Trinity at Witt street CubeSmart was simple excellent!!!
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February 2024 by Curtis Robertson
Very clean
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December 2023 by The Real AreCee Tv
On wit street in Winston Salem, you will get mold on your furniture and it’s supposed to be a climate controlled building. And they will jack up your rental rate without notification. Do not go here! They don’t care about your storage items. They just want your money. Don’t be fooled by the fake smiles and “the oh I’m sorry to hear that” responses they will come back with and all the other politics that come with this place. This place is one of the worst. This is a true warning! Stay away from this facility if you care about your items you are storing!!! 0 stars! Don’t believe me? Just look at the other 1 star reviews.
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December 2023 by David McGee
Very clean and tidy, and convenient to my home. The price was comparable to other storage facilities in my area.
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December 2023 by Dr. Deona Cureton
It was a fast and easy process and the location is really well managed, clean, and easily accessible.
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August 2023 by Tamra Stokes
Jo was extremely patient and accommodating as my needs changed! She returned calls and offered valuable suggestions on making the rental process easier. All around great experience!
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August 2023 by Kelly Robinson
Jo and Leigh are wonderful to work with! That made moving in, not 1 unit but 2 so nice and pleasant! Hopefully we want be moving again but if I did, I would use them!!
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August 2023 by Joe McCarthy
My two contact people Jo and Lee were extremely helpful in every step along the way making moving to NC an absolute painless endeavor.
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August 2023 by Valerie Woodard
Jo is awesome! So helpful with our move in experience. Very clean facility.
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August 2023 by Elizabeth MacLean
Facility is clean and in working order. Very easy to access storage unit. Staff is kind and helpful. Prices are very fair. Perfect climate controlled and safe facility to store my college student’s belongings over the summer.
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August 2023 by Kerry Walters
Jo, the property manager was very easy to work with and always available and accommodating.
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June 2023 by Tianyi David Luo
I had a wonderful experience using this Cube Smart to store my stuff for the past year. The employee was extremely helpful. Had no issues or damage to any of our things in the climate controlled unit. My biggest fear was bugs, and there was absolutely no issues with that. During the move out process, we were shown the back loading dock, which made things 100% easier to get onto our 26-footer moving truck. The employee also handed us bottles of cold water as it was a very hot day. Excellent customer service overall. Easy communication over the phone for the checkout process. Would highly recommend.
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June 2023 by Darryl Pickett
The employees where very helpful. They called to inform me where there was a concern or issue. They were very professional and consistent.