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February 2024 by Diego A.
The cashier was really helpful with our problems that we had and was very attentive to what we needed overall very good experience everything is very well organized and well placed, The prices are also really fair with many items well priced with shirts, shoes, cleats, balls, and other equipment.
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February 2024 by Elwin Muntz
Found what I want and gone in 5min
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January 2024 by John Doe
Shoe department guys were awesome. Great customer service. Now different story for all of the people running the registers and up front. While we were trying to find which register to go to because they were all up front talking, ignoring and refusing to help other customers. Just kept point and saying over there is as far as they'd go. Very short with the interaction with us. Just not a good look. If it wasn't for the shoe guys it'd be a 1 star. Hopefully the moral changes soon.
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January 2024 by Deana Harrison
My two sons and I went in at 6:15p.m. on Wednesday, December 27th. There were three male associates standing in the back near the simulators talking and one was hitting periodically. None of them ever came over to greet us or ask if they could help us as we browsed the store. One did engage when I inquired about the simulator. He said the employees rarely play and they just hit around occasionally. Still, he didn’t ask if he could help us. We were there to purchase the Garmin that was on sale. There were several people in line to pay and return items, and the sole female employee was trying to attend to everyone while the male associates were still talking in the back. When we finally got to the front of the line, she had to look online to see if she had the one we wanted in stock. My son had to point out the one we were their to purchase once she unlocked case. We were disappointed in the level of information she was able to give us, but at least she would engage and did her best. We are very disappointed in our service.One other annoyance, Dick’s Sporting Goods’ website said they had 6 in stock. Unfortunately, we had to track them down at Golf Galaxy up the street. The website should have denoted that they couldn’t be found within Dick’s store.
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December 2023 by miguel fuentes
You need people that offers you help.
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November 2023 by Dallas Lee
Had an awesome shopping experience with Dick’s Sporting Goods! The staff was friendly, willing to help answer questions, and very helpful in assisting me navigate the store to find what I was there for. Big Shout Out to the manager Alec as well! Alec was super accommodating and handled my questions with the utmost care!
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August 2023 by Eddie McNeal
We had a good experience. The young staff members were helpful and finding what we needed was easy. We bought shoulder pads and a t-shirt with rib padding.
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August 2023 by Lena Bran
They want to sell you the most expensive brand . I went there for a sale . They never have what they advertise on sale stating in stock ! Then when you get there they tell you the ones on sale are “ no good .“ Then if you tell I want that brand then at regular price they act like they are busy with someone else . What a waste of my weekend time . I went to rack room shoes got my Brand that they advertised and didn’t have !
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July 2023 by Lisa Head
We needed to buy 2 kayaks. I asked a worker nearby. She indicated it wasn't her department, but would call someone. We waited about 10 minutes. I heard her call someone again. Waited 5 more minutes and then went to academy sports and spent $800. Plus, several kayaks looked used, one was dented and scuffed on the bottom. Many had no price tags.
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July 2023 by Ariel
I went to return a 70 dollar hoodie that I got as a gift. Brand new, tag still on it, no stains, and still clean. They said that I could return it for 4$!!!!!!!! Wow worst return policy ive ever seen. Just because I didn't have the receipt. Only store I've been too that wouldn't let me return something without a receipt. Makes sense why this company has poor ratings and such low stars.
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May 2023 by Chris Ingalls
Wow..retail and good customer service..it still exists
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April 2023 by Kenya O'Neal
Excellent Customer Service!! Thank You Sam!! We will see you soon!!!!
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March 2023 by KishaSoFaithful Oates
So after waiting in line for about 10 minutes to check out after having about 3 people walk past myself and my family in the shoe department, finally get the show we were looking at buy UT ends up being the display. The guy in the back says we can ask the front to discount the shoe because of that. we get to the checkout and there are three people checking people out but one person's light is on. Everyone is confused because the person at the desk says they will call for next in line but there's no specific set up or way to know who's first! After the line eventually dispersed and folks just began to get in line wherever, the black girl with large lips and locs begins to ring us up and we ask her for the discount. She begins to argue that they can help that the shoe is a display and says that they don't do that. We advise that we'd just rather order if they can't discount as we were offered in the back. She then tells us that now that there's a lime she can not assist with the order, but we can just walk back there and let someone else help with the order but it just might take a while since they were now busier! ATP I'm utterly annoyed by the attitude and the audacity! One of if not THE most annoying visits I've had here!! UGH!
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March 2023 by Ashley
This location is terrible. The staff is SO rude; several employees, including the manager, at the entrance staring when you walk in but no one says a word smh. Pushed the button for the fitting room and the girl literally came over to unlock the door without even looking our way or attempting to acknowledge or greet us. Seriously? Service is everything and I never want to return, the unwelcome vibes are real. Not to mention, this place isn't cheap I came and spent a pretty penny and couldn't even get a "hi" or even a smile lol. Throw the whole 'establishment' away.
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March 2023 by Genesis L.
The worst place to go to get shoes. I went and I was gonna get hightop Nikes and they showed me these ugly used returned shoes. Then I ordered online for the same shoe. That shoe arrived today and they were horrible, they had dirty laces, creased, just a dirty and used shoe overall.
