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January 2024 by Alexx Mann
They apparently ripped me off for one tire. I had to get a tire for my rental car since my rental car place was closed I paid out of pocket. When I brought the receipt to enterprise they honored it but told me I was ripped off.
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January 2024 by Damon Walters
Alex up front was a fast and nice worker. The tire techs was fast
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January 2024 by Jacob Fisher
Tyler was able to help me very easily, very knowledgeable in what he does, and can’t recommend a better person to assist! Thanks!
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January 2024 by LeRoy Pingho
We had to get repairs done on a quick trip. Mike and his team at Discount Tires on University were absolutely terrific. Great service and people. Thank you!
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January 2024 by Jason Levi
Awesome service and friendly staff!
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January 2024 by Tony Baker
Always great people. Do all my tires here. Customer service and professionalism at it's best. Friendly and helpful
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December 2023 by Andrew Roscoe
Replace TPMS sensor good price
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December 2023 by Michael Daye
Quick, efficient and customer service focused on saving money for customers!!
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December 2023 by Beth Southern
Bought tires here and recently had my tires rotated free. Came earlier than my appointment and they took me on in. Great service, good discounts
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November 2023 by Mark
After almost 20 years of being a customer, this will be my last purchase. Unfortunately, the level of service has declined over the years and I'm going to take my business elsewhere. I purchased 4 new tires in April of this year and put 7,000 miles on them. I have a slow leak in one tire due to running over a nail. Unfortunately, Discount Tire will not repair the tire for free like they used to do and can only replace the tire. The tires are still under warranty but I would still have to pay $55 prorated even though the tire is STILL UNDER WARRANTY. I'm not a math wiz but the tire should be significantly cheaper than $55 based on the mileage and tread left on the tire. While waiting in the wait area, I noticed the employees continue to upsell customers on things that were not necessary and take advantage of people who simply have to trust what the clerk is telling them. I used to feel like I was being treated fairly and dealing with an honest company but now I'm skeptical and will taking my business elsewhere.
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November 2023 by Bobby R.
After almost 20 years of being a customer, this will be my last purchase. Unfortunately, the level of service has declined over the years and I'm going to take my business elsewhere. I purchased 4 new tires in April of this year and put 7,000 miles on them. I have a slow leak in one tire due to running over a nail. Unfortunately, Discount Tire will not repair the tire for free like they used to do and can only replace the tire. The tires are still under warranty but I would still have to pay $55 prorated even though the tire is STILL UNDER WARRANTY. I'm not a math wiz but the tire should be significantly cheaper than $55 based on the mileage and tread left on the tire. While waiting in the waiting area, I noticed the employees continue to upsell customers on things that were not necessary and take advantage of people who simply have to trust what the clerk is telling them. Almost every customer they spoke to had a bent wheel and the employees tried to sell them all new wheels when they simply didn't need them. Additionally, one employee criticized the 40000 mile tires and said that most people that buy them are back the following year. Why would you talk negatively about your own products or sell a product that you won't stand by? I made an appointment but this is also a scam because you still have to wait behind everyone that was there before you. Appointments do nothing as I waited over an hour to have one tire replaced. I used to feel like I was being treated fairly and dealing with an honest company but now I'm skeptical and will take my business elsewhere. I've emailed customer relations but do not feel anything will come of this.
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November 2023 by Jess P
I went to discount tire for a slow leak was hoping to just get the tire plugged until I could afford a new tire. When I pulled up I was greeted by Martin. I explained my situation and he informed me that unfortunately my tire would not be able to be plugged. Instead of just saying no and that being the end of it he explained exactly why it couldn’t and I really appreciated him taking his time to explain why instead of just saying no we can’t just to try to sell me a tire. He got me a tire that was affordable and now I don’t have to worry about my tire going flat. Great customer service. He was upfront, honest, nice and professional. He went over and beyond and I appreciate him. Will definitely be back in the future and will refer anyone who needs a tire to discount tires. Thank you again Martin!!
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October 2023 by Krystal Hill
Discount Tire Technicians had “bent the backing plate behind the rotor of my car.””While rotating the tire/wheel they hit backing plate and bent it. Express Oil & Tire was able to bend it back in place.” Mechanic stated from Express Oil & Tire. I had to pay them money to fix the problem and it should have been DISCOUNT TIRE to fix the issue or refunded me back my money I had to hand out to Express Oil & Tire.
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September 2023 by dee dee payton
The service at Discount Tire located on 5604 University Pkwy in Winston Salem, NC is awesome! The day before, I had a horrible experience going to side street used tire shop. To make a long story short, the used tire shop tried to keep one of my good tires and sell me one of theirs by telling me that a small cut in my tire was too dangerous to drive on. I went to Discount Tire to have all my tires checked, and they assured me that all my tires were good, especially the one the used tire shop told me was too dangerous. The service men at Discount Tire could have recommended that I purchase new tires, but instead they chose to be honest. Not only were they honest, they were friendly, professional and caring in that they did not charge me to check my tires! Thank You for your excellent service Discount Tire!I do have two tires that will need replacing in the near future, and I will definitely return back to Discount Tire. Please note: if you are a woman or have children who are driving, PLEASE go to a reputable tire company like Discount Tire, where you will get a warranty and a peace of mind knowing that you're buying great, safe tires! God bless!
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September 2023 by Christy McDougald
Good products, good value, GREAT customer service!! Martin immediately put me at ease by greeting me, checking my car, explaining the issue, and giving me several options to resolve the issue. Martin was top-notch from the moment I called in to the moment I left!!While I was waiting for my car, I had the pleasure of overhearing Martin interact with other customers. He treated each one with kindness and respect. This world needs more Martins!! Keep up the phenomenal work!