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January 2024 by E C
This store is the worst neighbor, using their back parking lot as a truck stop with engines running on and off all night right next to houses. They keep doing it no matter how many times the police get the trucks to move. It would be so easy for them to park on the front side of the building instead. Please don't support this store.
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January 2024 by teresa brewton
The new store manager, Jackie, is amazing! I'd sworn off this Dollar General from my places to shop. This location is now amazingly clean and well organized with a new staff who are polite and helpful... unlike the previous staff that were downright rude... no more unloaded pallets blocking the aisles. Shelves are well stocked and organized.. but most importantly to me; Jackie introduced herself to me today and assured me that major changes in staffing and organization would be held at the highest level. Thank you, Jackie...I will be a regular customer at this location!
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January 2024 by Chloe M.
I wish they didn't have any stars at all. they don't deserve any. I went to this store Sat around 2:30pm. I was buying McCafe Coffee 2 boxes with other items. They was ringing up full price. I told her they was on sale. She said I don't know how to change the price. She said they are not on sale. I went to the back to pull the tags off showing the price. She says it again I don't know how to change the price. If she don't know how to change a price then she should not be on a register. I have been calling them off and on since Sunday to try and speak with the manager to make him aware of this issue. The phone will just ring and ring. They will not pickup the phone. I told her to forget it then. I was going to be spending close to $50. I had to go to another store and they was out of stock on it. So I had to drive to the Reynolda Road location it came up correct when it was scanned. I was overcharged at this location. He rung up 11 packs of toliet paper and I only got 10. I asked him if it took the $5 off when you spend $25 and he said yes. Discovered it had not taken it off. I went back into the store. told him he rung up the incorrect amount of toliet paper and the $5 dollars was not taken off. Instead of doing it through the register he takes out his wallet and gives me $6 dollars cash. So I was still owed tax on that as well. Dollar General you need to get people to work for you that knows what they are doing. You need to close these 2 stores down because the staff you have has no clue what to do. I guess Dollar General will just hire anyone to work for them. Hire me to be the manager I will go in and clean house and get good staff.
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December 2023 by N B
This store desperately needs a manager. Shopping here feels like being in someone's basement. It even smells like a basement. There are piles of random product everywhere. Nothing is ever in stock. Floats full of product are blocking every aisle. The food is always expired, the employees are always on break, and as of last week, they only take cash payments.
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November 2023 by Cory Rice
Worst dollar general in Winston! The staff are so rude and unhelpful. I watched the employees verbally abuse multiple customers, including myself. For no reason! The woman who looked like a manager got angry at an old lady for not understanding her coupon and another guy for asking to use the bathroom. She was actually yelling at them. And it seems like they just do it for fun.
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September 2023 by Kyale Hoy
Hey everyone the hours are 8am to 9pm it’s been like that for longer than the current crew has been there. We are working on getting the hours corrected online ??
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September 2023 by Chris Harris
Store was a mess barely stocked. Items laying everywhere
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June 2023 by justin gerdes
The store is currently under new management and they are actually getting the store together to where it looks like an actual mini supermarket again! So thankful that they've gotten new employees and management in!!!?
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May 2023 by Graham Morrison
On multiple occasions this store just randomly decides to close during what would be their normal business hours. When I asked when they would reopen, the guy just shrugged. This is so bizarre and I don’t understand how this place has the rating it does based off how consistently god awful it has been.
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May 2023 by Graham M.
On multiple occasions this store just randomly decides to close during what would be their normal business hours. When I asked when they would reopen, the guy just shrugged. This is so bizarre and I don't understand how this place has the rating it does based off how consistently god awful it has been.
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April 2023 by Sara Redmon
I went there on 4-16-23 and was waiting in line to go to cashier cash I was using cash. Two people ahead of me. Guy was with cashier. Complete silence. Cashier says nothing to nobody. I get there and no words. She doesn't even tell me my total!!! I'm looking on screen for it. I finally see it. I give her my money and wait for change. She gives it back all slow with attitude like she upset with me. What I do?! I say have a good one. She say thanks all low voiced. Look Dollar General, I'm sorry y'all low staffed or people don't want to work but if they don't then find those they do cause those that are taking it out on customers and you're losing customers and business daily!!
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April 2023 by Greg King
I asked the female clerk working questions about products I'd never received such Rude and negative answers and conversation do not shop hereIf this is a corporate store and not franchised they need to do something about it
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February 2023 by Jake Arrowood
Worse disrespectful ppl working i ever dealt with, kicked me out of the store, but not before calling me a qqueer, said I need to learn to read the sign on the door? Smells like weed smoke in their all the time, can't ever leave.a complaint, straight up disrespectful, talking about they only taking cash, okay and? All because I asked whats with the attitude towards me? Said she'll band me like she did before, but never once have i ever been banded the first time, all I can do is pray for her their ignorance!
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February 2023 by Sheeniqua Bullock
VERY rude clerk. I was looking at a shirt to see if it was long enough as well as wide enough. After looking at it , I put it back on the shelf and she says to me " maam can you fold that shirt up like I had it" so I did her one even better, I left my ENTIRE cart in the aisle for her to put up as well. I didn't appreciate her tone or approach so I didn't spend my money there I walked right out the store and I called corporate as well.
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January 2023 by Adelinne Rodriguez
Let me start with “this place is a mess” things all over the place and customer service is horrible. The person that was there today Saturday, December 24th, 2022 between 10:00 AM - 12PM was a complete disaster. First of all, there was an older lady before me that forgot her wallet at home, I offered to pay her bill but she sweetly said no, and she was bullied by the cashier with her slick comments, everyone was shaking their head, like omg, I’ve never seen anything like this. She was giving the sweet lady an attitude without any reason. Then it was my turn to self check out, so I was scanning my wrapping paper and some aluminum containers and I told her that one container was not 4 dollars the label said it was 90 cents per container and if I buy 4 containers it was 4 dollars, but she gave me the worst attitude ever because I said that. She could have just checked to see if I was right or wrong, but she decided to argue with me. If that was the actual price, I would have just gone to Publix to buy that. She gave me the worst attitude ever, we argued for a while because I was not going to let her bully me or disrespect me like she did with the sweet old lady. For the business owner “ Please start hiring people that care about their job and are gonna provide a good customer service. Everyone in the store was just so uncomfortable. This is the worst customer service I’ve ever experienced.