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March 2024 by Zac Johnson
First time at a Dunkin’ Donuts in a long time. This location was a pleasant experience, lady at the front was friendly, drinks came out really fast and the atmosphere was lively.
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March 2024 by Stacy Jauregui
Everytime I go the coffee taste different. I get the same thing all the
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February 2024 by Maziri Ruiz
Workers were really nice!
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January 2024 by Jay Lauck
Terrible service. I waited at the counter for 5 minutes to place an order but the staff was too busy gossiping in the back to acknowledge a customer. Seems like the staff would rather make friends and gossip rather than make sales and profits for the company.
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January 2024 by Abner Williamson
The coffee options were extravagant but I did not understand them. The cashier seemed overworked too much to offer me any extras for my coffee. The donut selection was mid. I wanted to buy fancier donuts but there weren't any great ones to choose from. The breakfast sandwich was a bit bland for sourdough but edible. The staff was fine but they were an employee short of being able to upsell me anything at all or have time to clean or organize the dining area. They were overworked.
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January 2024 by summer floyd
customer service is great as well as the drinks!! definitely better than the surrounding ones! will come back!
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December 2023 by Kellie Tucker
Asked for assistance with no results, employees didn't know what they were doing. So walked out....
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December 2023 by Asheley Callahan
We stopped at this dunk’n donuts and one of the drinks the girls made was wrong. The manager was very friendly and nice and remade one of the drinks perfectly!!! Thank you for being so kind and taking care of my mom’s drink. I hope you have a Merry Christmas!!Kid-friendliness: The manager was so sweet to my kids.
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November 2023 by Span the Wiz
Great ? place to grab a coffee ☕️ .... small yet always a seat ?
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November 2023 by MICHAEL CURRAN
Excellent service great coffee and tasty donuts.
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November 2023 by Victoria Djuro
I had an amazing experience this morning. I went to a first dunkin near my house bc i wanted a refresher but the line was super long and i could barely even get out. then i remembered that on my way to work there was another dunkin (this one) there was no line and when i approached the speaker i asked if they had lemonade and they said only the bottled kind. i further explained i wanted the strawbery dragonfruit refresher. she said no worries i’ll do it for you and i’ll charge you regular price. i also got some hash browns on my order and they were cooked to perfection. i just wanna say thank you for making my morning.
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September 2023 by Derrick
I should first say that I haven't been to Dunkin since they dropped Donuts from their name. So the ordering (dine in) process was a little new to me. The gentleman ahead of me placed his order with the young lady. I stepped forward when it was my turn and was ignored. A second young lady appeared but offered no assistance. I noticed the self service kiosk and fumbled my way through to order. It was quickly prepared and visibly charred and crumbling around the edges when I opened the loosely wrapped sandwhich. Somewhat amazing since the sandwhich itself was lukewarm. But okay! I'm hungry but not gonna act up over a cold, crispy, sandwhich. I took a seat and observed as the ladies mentioned earlier took orders directly from customers. No kiosk needed. Needless to say I felt more than a little disrespected at this point. Again not a problem. First time in a long time at Dunkin and the last time I'll ever patronize this particular establishment.
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September 2023 by Eileen Ouellette
Great donuts! Employees were great.
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August 2023 by Wonder Foodie
Definitely a Dunkin’ Lover. I love the deals that you get on the app and I definitely apply my points for my espresso shot. Lol this location makes my coffee just write literally every time. Have you ever went to a Dunkin and it taste different well this one will always make it taste pretty much the same every time. I love it. Girl work in the drive-through is pretty cool one of my favorite Winston Salem locations.
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August 2023 by tracie anderson
I'd give less then 1 star if it was an option - worst place ever. Ordered a dozen donuts to bring to hospital and the workers said they "filled" them fresh with chocolate filling, each and every donut was "unfilled". Took 3 phone calls to finally get someone to answer the phone. She claimed the manager was on the phone and accused us of not telling the truth. We had pictures as well. We told her we spent $20+ on donuts that were not provided. We then told her we would bring them back and she hung up on us. Everyone makes mistakes for sure, it is the customer service that was ridiculously awful. Usually a place that makes a mistake with the order is usually very helpful in rectifying it. This was pathetic. Stay away.