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July 2023 by Rudy Lambert
Reserved a truck several days in advance. Drove 50 miles to hear 'we don't have anything available'. No text, no call, no email. Lazy people!
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April 2023 by Michael Weller
Super nice and helpful
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October 2022 by Drew O.
Everything 5 stars; customer service, location and they upgraded me. Amazing customer service. Took me 3-4 minutes to walk in and drive away in my rental. Can't say enough good things about this location. Why i rent from Enterprise. Huge fan.
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March 2022 by Kevin Murray
I’ll not rent a truck from anywhere else, each time has been a great experience with good vehicles.
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November 2021 by Joseph Powell
Thank goodness the regional manager got involved.
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October 2021 by Annye G.
I literally have never had worse service. First the reservation agent was great but didn't tell me I'd need so much info when I got there. Arrived and let the rep know I was on lunch break and he still dragged his feet in addition to half the computers he needed to use being broken. I start answering the questions but I WAS THE ONE HIT AND WAS USING SOMEONE ELSE INSURANCE. I'm self employed and didn't have enough info and was declined by the first agent (because for employment I said self and sales for the industry) because I didn't have a show income. Whether that's policy or not, it shouldn't have any bearing when I'm the victim. I just don't believe that they don't have any processes in place for this type of situation since it's common. Moving on I was expected to know my exact deductible and was told I need two proof Of address but I absolutely was not told any of that on the phone so I had none of that on my person. The manager answered a long cell phone call RIGHT AT THE DESK while "helping" me even though I specifically told them I was on time crunch. Icing on the cake I didn't get a vehicle. When I went to get a ride home from them, gave my address to the driver and he couldn't hear me. When I repeated it a little louder he suddenly refused to take me bc I was yelling?? I asked him point blank does it not make sense for me to speak up if he couldn't hear me bc I absolutely was not yelling but I'm black so obv I'm a raving lunatic to them. Unacceptable. Please go to HERTZ
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August 2021 by Mary Powers
Great customer service sean was a great help would recommend and rent again
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March 2021 by Cathy Kyles
No help to me
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November 2020 by Cheryl Ann Lipstreu
Sean at the Truck rental was wonderful to work with! He was super helpful and the truck was great! Thanks Sean!
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October 2020 by Ronald Smith
Excellent experience, the associate whom assisted me was kind and cordial. I would like to said thank very much.
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August 2020 by Michael Miller
Easy and painless. Reserved a 3/4 ton f250 on the web. Went to the truck rental on Peters Creek Parkway and was there 5 minutes and on the road. Truck was clean and ready to go. Kept it a week and the return was just as fast and easy. Will definitely do business with these guys again.
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August 2020 by Charlie Roberts
Great and quick service.
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July 2020 by Alisa Hall Hutchins
Do NOT use this service. They claimed we put a tiny scratch on a truck that already had been damaged in shipping. They took our deductible then didn't file the insurance company until we told them to. Since we didn't scratch the truck the insurance company denied the claim. After taking our $500 deductible they charged us another $434 to fix the tiny scratch they said we put on the truck. They threatened to send the charge to a collection company if we didn't pay it. Extortion!We're pretty sure they got all the damage fixed at our expense. They were just looking for someone to cheat! DO NOT use this service.
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June 2020 by Jason Walls
Excellent staff and service.
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August 2019 by Jessica Lewis
The prices here are better than U-haul, and at Enterprise you get 100 free miles. In the end it's about $20 less expensive from Enterprise for the same amount of time, mileage, and job type. We've rented the F250 twice, first to move a tool box, next to clear our shed and take it to the landfill. Very impressed with this nice truck to use for a few hours at a reasonable price.