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March 2024 by Pamela Spainhour
They get three stars for providing eyewear in an hour, which I unfortunately required. However when I walked in I misunderstood what I was told and was met with an attitude immediately which left me feeling a bit upset. After signing in and looking i sat down and the woman who checked me out and placed my order for me she was very helpful and her customer service was very good.I would like to say it does seem a bit over priced but I look at it as I get a free warranty on my frames and was able to see the same day, so I guess it’s worth the extra.
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December 2023 by David Merritt
Well even though some items were not in stock. I still got the frames I wanted..and back up in running in 90 minutes. Great service at a great price!
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December 2023 by Jamie Cranfill
Three reps in the store and no one offered to acknowledge us upon entry. There was one woman who offered her assistance but all three stayed on their phones. I was so disappointed. Major fail. Will spend my money elsewhere.
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December 2023 by Larry LaPrade
My wife and I went yesterday and got four pairs of glasses. They had exactly what we wanted and the staff was excellent. Our glasses were ready in about an hour and are the best I’ve had in years. I have a difficult prescription but not a problem for them. I’ll never go anywhere else.
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December 2023 by Amanda Parker
Always pleased with the Staff and the customer service we receive. Never once have we met a person that didn’t have a smile on their face and willing to help us. We will always continue to go here and I recommend it to everyone who ask.
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December 2023 by Shannon Jones
I went because I needed my glasses asap. Tanya was amazing. She was very knowledgeable, kind and patient with me making my decision. I will be returning.
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October 2023 by Jeannie Leonard
Great experience!!! Beverly was a great help with my purchase. Taking my husband after his cateract surgery for new readers!!!
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October 2023 by misty cline
The staff is very helpful and kind. Kinda expensive, but really depends on your style. Thought you got them same day but had to wait for about a week.
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October 2023 by Karen Acevedo
We live in High Point but drove purposely to Winston Salem Eyemart Express for one reason. Her name is Kaylan. Not only is she professional, concientious, and knowledgeable, today she proved to be honest. We dropped a 20 dollar bill in the ladies room. Luckily she went in shortly after we left and found it. She called us right away. We followed her from an eyeglass place in High Point where we met her. So glad we did. We know we're getting the best possible service. Thank you Kaylan and Eyemart Express
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October 2023 by Krystle Queen
I had originally gone to a different place and with everything they were going to charge 371$ and only for 1 pair. So I had heard of eyemart but never been. The glasses were for my 13 yr old daughter. So we went and they got everything with the antiglare for $180. And she got a 2nd pair free. They were ready in an hour. Everyone was so nice and my daughter loves them.
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August 2023 by battlecatt17
Great experience. I’d gone to my regular eye Dr & my glasses were off I just couldn’t see clearly. Went to Eyemsrt in a rush for the ability to see without struggling & they sent me to the eye Dr next door which was a WIN. THEN had crystal clear computer glasses done so I could work within 2 hours. Within several days picked up my second perfect pair of transitions. The staff was pleasant & knowledgeable. Happy customer.
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July 2023 by Melanie Hubbard
I visited here yesterday in desperate need of new glasses and due to my immense procrastination I needed a pair sooner rather than later. I walked in with my prescription from the optometry office next door, picked out two sets of frames, discussed the type of lenses I needed, paid, and was in and out in less than an hour. My first pair of glasses was finished after only 11 minutes and the second pair was ready five minutes later. Not only are they super fast, but they are also friendly, helpful, professional, and the location had a good selection of frames without being too overwhelming or pricey. I absolutely recommend Eyemart to everyone.
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July 2023 by Cathy Lawson
The manager at the store off of Hanes Mall Blvd Tonya reached out to me after I had a bad customer service experience. She was very professional and truly wanted to go the extra mile for me. For me that speaks volumes about her commitment to ensuring customer satisfaction. Now that's the way to do business. She has restored my faith in people who go above and beyond to make sure people are treated with respect. Tonya is a shining example of how to do business and should stand as an example of how a manager should conduct customer service. I will be back.Regards,Donald Lawson
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June 2023 by Margo McClure
My associate was Tanya (Tonya?sp)..she was an absolutely wonderful person to help me with picking out frames and explaining my options...I have 2 new beautiful pairs of glasses for a very good price. This has been my go to store for about 6-7 years or more. And I don't see any reason to change that...now I will ask for Tonya specifically, because she eliminated any confusion or indecision on my part. Highly recommend this store!
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June 2023 by Wendy Martin
We went there on the Thursday before memorial Day and Beverly was the one to help us. She was so great. She helped out my husband and I it was a really awesome experience. Would love to have her again
